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By Author
Search Results
Satisfaction, Purchasing Behavior, and Customer Loyalty of Butik Emas Logam Mulia
Fakhri Reza, Ujang Sumarwan, Hartoyo Hartoyo
4
4
Total citations
2
Recent citations
1.14
Field Citation Ratio
n/a
Relative Citation Ratio
90-107
Abstract View : 959
Download :1727
10.29244/jcs.4.2.90-107
Predicting Customers’ Intention to Revisit A Vintage-Concept Restaurant
Usep Suhud, Arifin Wibowo
11
11
Total citations
2
Recent citations
2.68
Field Citation Ratio
n/a
Relative Citation Ratio
56-69
Abstract View : 2530
Download :3791
10.29244/jcs.1.2.56-69
The Influence of Marketing Mix, Perceived Risk, and Satisfaction on Word of Mouth in XYZ Clinic
Saka Haditya Murpraptomo, Lilik Noor Yuliati, Bagus Sartono
5
5
Total citations
4
Recent citations
1.33
Field Citation Ratio
n/a
Relative Citation Ratio
13-24
Abstract View : 1769
Download :1063
10.29244/jcs.4.1.13-24
Analysis of Service Quality Satisfaction of E-KTP Service at Public Administration and Civil Registration Office of Bogor District
Shafira Rizq, Moh Djemdjem Djamaludin, Yani Nurhadryani
4
4
Total citations
2
Recent citations
1.37
Field Citation Ratio
n/a
Relative Citation Ratio
55-65
Abstract View : 4069
Download :1907
10.29244/jcs.3.2.55-65
The Role of 7P Marketing Mix toward Consumer Satisfaction and Loyalty of XYZ Beauty Clinic
Ade Agusti Alwinie, Popong Nurhayati, Bagus Sartono
0
0
Total citations
0
Recent citations
n/a
Field Citation Ratio
n/a
Relative Citation Ratio
40-62
Abstract View : 772
Download :735
10.29244/jcs.9.1.40-62
Unveiling End-users' Satisfaction and Actual Use of Blockchain in e-Health: Empirical Evidence from Bangladesh
Ferdowsy Begum, Rahat Khan, Jewel Mandal, Md. Abdul Kaium, Md. Shahinur Rahman, Israt Zahan
0
0
Total citations
0
Recent citations
n/a
Field Citation Ratio
n/a
Relative Citation Ratio
163-184
Abstract View : 507
Download :232
10.29244/jcs.9.2.163-184
The Role of Service and Product Quality on Customer Loyalty
Agus Taufik, Sugeng Santoso, Muhamad Irfan Fahmi, Faqih Restuanto, Steven Yamin
27
27
Total citations
21
Recent citations
16
Field Citation Ratio
n/a
Relative Citation Ratio
68-82
Abstract View : 10020
Download :7574
10.29244/jcs.7.1.68-82
The Implementation of Indonesian National Health Insurance Programme: How Satisfiedwere the Insured Participants and The Healthcare Providers?
Eva Yusuf, Irma Awwaliyah
5
5
Total citations
2
Recent citations
1.3
Field Citation Ratio
n/a
Relative Citation Ratio
27-42
Abstract View : 1203
Download :701
10.29244/jcs.3.2.27-42
The Influence of Brand Trust and Satisfaction towards Consumer Loyalty of a Local Cosmetic Products Brand X among Generation Z
Moh. Djemdjem Djamaludin, Annisa Fahira
9
9
Total citations
9
Recent citations
9.27
Field Citation Ratio
n/a
Relative Citation Ratio
27-44
Abstract View : 2746
Download :2438
10.29244/jcs.8.1.27-44
Analysis of Consumer Satisfaction and Loyalty Factors with CRM Approach in Agribusiness E-commerce Company
Iqra Rizky Goranda, Popong Nurhayati, Megawati Simanjuntak
10
10
Total citations
6
Recent citations
3.79
Field Citation Ratio
n/a
Relative Citation Ratio
111-128
Abstract View : 3132
Download :2765
10.29244/jcs.6.2.111-128
Analysis of Factors Affecting Consumer Decision-Making in Choosing Online Food Delivery in Indonesia
Elysia Elverda, Tasliyah Athaya Nahdah, Sambudi Hamali
0
0
Total citations
0
Recent citations
n/a
Field Citation Ratio
n/a
Relative Citation Ratio
118-144
Abstract View : 132
Download :82
10.29244/jcs.10.1.118-144
The Power of Branding on Reviving Ride-Hailing’s Customer Recovery after Service Failure
Wahyu Joko Priyono, Aminah Swarnawati
0
0
Total citations
0
Recent citations
n/a
Field Citation Ratio
n/a
Relative Citation Ratio
286-314
Abstract View : 186
Download :107
10.29244/jcs.9.3.286-314
The Influence of Satisfaction toward Loyalty of Adolescent Consumers Mujigae Resto in Bogor City
Fidaa Nafiisah, Moh Djemdjem Djamaludin
1
1
Total citation
1
Recent citation
0.3
Field Citation Ratio
n/a
Relative Citation Ratio
1-15
Abstract View : 2805
Download :1551
10.29244/jcs.5.1.1-15
The Effect of Product Quality, Service Quality, Customer Satisfaction on Customer Loyalty
Nurul Fitrianis Naini, Sugeng Santoso, Tanti Stevany Andriani, Unique Gita Claudia,...
41
41
Total citations
39
Recent citations
27
Field Citation Ratio
n/a
Relative Citation Ratio
34-50
Abstract View : 24997
Download :27061
10.29244/jcs.7.1.34-50
An Empirical Appraisal of Electronic Service Quality, Customer Satisfaction and Behavioral Intentions within Online Shopping in South Africa
Eugine Tafadzwa Maziriri, Tinashe Chuchu, Tarisai Fritz Rukuni
3
3
Total citations
3
Recent citations
3.26
Field Citation Ratio
n/a
Relative Citation Ratio
234-256
Abstract View : 694
Download :491
10.29244/jcs.8.3.234-256
Improving The E-Satisfaction and E-Loyalty Based on E-Trust and E-Service Quality on Shopee Customer
Dila Ayu Ramanda Kuska, Heri Wijayanto, Adi Santoso
3
3
Total citations
3
Recent citations
n/a
Field Citation Ratio
n/a
Relative Citation Ratio
22-39
Abstract View : 1064
Download :958
10.29244/jcs.9.1.22-39
Index JCS
JCS Volume 1
?
?
Total citations
?
Recent citations
n/a
Field Citation Ratio
n/a
Relative Citation Ratio
Abstract View : 285
Download :136
10.29244/jcs.1.2.%p
1 - 17 of 17 items
https://journal.ipb.ac.id/index.php/jcs
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