Digital Capability, Promotion Strategy and AR-Based Social Media for Indonesian Businesswomen in West Java

Authors

  • Bethani Suryawardani Digital Marketing, School of Applied Sciences, Telkom University, Bandung, West Java, Indonesia
  • Dandy Marcelino Doctoral Economic Science, Faculty of Economy, Universitas Katolik Parahyangan, Bandung, West Java, Indonesia
  • Astri Wulandari Digital Marketing, School of Applied Sciences, Telkom University, Bandung, West Java, Indonesia
  • Fat’hah Noor Prawita Application Software Engineering, School of Applied Sciences, Telkom University, Bandung, West Java, Indonesia

DOI:

https://doi.org/10.25015/21202552989

Keywords:

digital promotion strategy, social media marketing, social media content, augmented reality, Ikatan Wanita Pengusaha Indonesia

Abstract

IWAPI West Java is a center for community collaboration which has an impact on increasing the creativity of residents, therefore the various programs it implements need support from all levels of society. Functionally, IWAPI activation is expected to be a means of locating the activities of women entrepreneurs in West Java Province as well as a means of providing and increasing access and mastery of technology for its users. Their role is also very potential for development in the Creative Economy sector, so these creative economy actors need to be continuously nurtured and empowered in a sustainable manner so that they can develop and progress further, considering that the female business actors who are members of IWAPI West Java still have very little knowledge, especially regarding with digital marketing and business management. Based on the description of target partner problems that has been described in the previous sub-chapter, the solutions offered by our team can be categorized into two aspects, namely the technology side and the management side regarding business management aspects and digital marketing tools which can be described as follows. First, providing workshops and assistance regarding how to manage a business effectively by implementing an integrated financial and operational management and integration system. Second, develop and implement a digital promotion strategy to promote and improve organizational operational optimization. Digital tools will be developed through providing workshops on social media marketing and other promotion tools. Third, providing a workshop on Augmented Reality Based Social Media Content. It is hoped that by creating interesting information and promotional content on social media using AR technology, the promotions created will be able to attract the attention and interest of potential consumers.

Downloads

Download data is not yet available.

References

Abdillah Suhendar, H., & Tolle, H. (2022). Pengembangan Aplikasi Augmented Reality Clothing untuk Meningkatkan Minat Beli Konsumen terhadap Bisnis Clothing Line Kyouka. Jurnal Pengembangan Teknologi Informasi Dan Ilmu Komputer. Retrieved February 14, 2022, from https://j-ptiik.ub.ac.id/index.php/j-ptiik/article/view/10686

Amazon Advertising. (n.d.). What is digital advertising? A beginner’s guide. Retrieved February 14, 2022, from https://advertising.amazon.com/library/guides/what-is-digital-advertising

Antonacci, G., Fronzetti Colladon, A., Stefanini, A., & Gloor, P. (2017). It is rotating leaders who build the swarm: Social network determinants of growth for healthcare virtual communities of practice. Journal of Knowledge Management, 21(5), 1218–1239. https://doi.org/10.1108/JKM-11-2016-0504

Bappenas. (2021). Dashboard indikator SDGs. https://sdgs.bappenas.go.id/dashboard/

Brondoni, S. M. (2012). Corporate Communication and Global Markets. Symphonya. Emerging Issues in Management, 2, 9–37. https://doi.org/10.4468/2006.2.02brondoni

Carr, C. T., & Hayes, R. A. (2015). Social Media: Defining, Developing, and Divining. Atlantic Journal of Communication, 23(1), 46–65. https://doi.org/10.1080/15456870.2015.972282

Chofreh, A. G., Goni, F. A., & Klemeš, J. J. (2018). Sustainable enterprise resource planning systems implementation: A framework development. Journal of Cleaner Production, 198, 1345–1354. https://doi.org/10.1016/j.jclepro.2018.07.096

Chofreh, A. G., Goni, F. A., Klemeš, J. J., Malik, M. N., & Khan, H. H. (2020). Development of guidelines for the implementation of sustainable enterprise resource planning systems. Journal of Cleaner Production, 244, 118655. https://doi.org/10.1016/j.jclepro.2019.118655

Clark, M., & Melancon, J. (2013). The Influence of Social Media Investment on Relational Outcomes: A Relationship Marketing Perspective. International Journal of Marketing Studies, 5(4), 132–142. https://doi.org/10.5539/ijms.v5n4p132

Gummerus, J., Liljander, V., Weman, E., & Pihlström, M. (2012). Customer engagement in a Facebook brand community. In Management Research Review, 35(9). https://doi.org/10.1108/01409171211256578

Hollebeek, L. D., Glynn, M. S., & Brodie, R. J. (2014). Consumer brand engagement in social media: Conceptualization, scale development and validation. Journal of Interactive Marketing, 28(2), 149–165. https://doi.org/10.1016/j.intmar.2013.12.002

Holsapple, C., Pakath, R., & Hsiao, S. (2014). Business Social Media Analytics : Definition, Benefits, and Challenges. In Proceedings of the Twentieth Americas Conference on Information Systems, Savannah, 1–12.

Kaplan, A.M. and Haenlein,M. (2011). Two hearts in three-quarter time: how to waltz the social media/ viral marketing dance. Business Horizons, 54(3), 253-263.

Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251. https://doi.org/10.1016/j.bushor.2011.01.005

Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65(10), 1480–1486. https://doi.org/10.1016/j.jbusres.2011.10.014

Kumar, V., & Mirchandani, R. (2013). Increasing the ROI of social media marketing. IEEE Engineering Management Review, 41(3), 17–23. https://doi.org/10.1109/EMR.2013.6596535

Li, F., Larimo, J., & Leonidou, L. C. (2021). Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. Journal of the Academy of Marketing Science, 49(1), 51–70. https://doi.org/10.1007/s11747-020-00733-3

Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid element of the promotion mix. Business Horizons, 52(4), 357–365. https://doi.org/10.1016/j.bushor.2009.03.002

Menon, S. A., Muchnick, M., Butler, C., & Pizur, T. (2019). Critical Challenges in Enterprise Resource Planning (ERP) Implementation. International Journal of Business and Management, 14(7), 54. https://doi.org/10.5539/ijbm.v14n7p54

Monk, E. (2022). Concepts in Enterprise Resource Planning (4th ed.). CENGAGE INDIA.

Noprianto, E. (2018). Pemanfaatan Media Sosial Dan Penerapan Social Media Analytics (Sma) Untuk Perpustakaan di Indonesia. Jurnal Pustaka Budaya, 5(2), 1–10. https://doi.org/10.31849/pb.v5i2.1583

Oracle. (n.d.). What is ERP?. Retrieved February 14, 2022, from https://www.oracle.com/erp/what-is-erp/

Piller, F., Vossen, A., & Ihl, C. (2012). From Social Media to Social Product Development: The Impact of Social Media on Co-Creation of Innovation. Die Unternehmung, 66(1), 7–27. https://doi.org/10.5771/0042-059x-2012-1-7

Samiei, E., & Habibi, J. (2019). The Mutual Relation Between Enterprise Resource Planning and Knowledge Management: A Review. Global Journal of Flexible Systems Management, 21(1), 53–66. https://doi.org/10.1007/s40171-019-00229-2

Sashi, C. M. (2012). Customer engagement, buyer-seller relationships, and social media. Management Decision, 50(2), 253–272. https://doi.org/10.1108/00251741211203551

Sutduean, J., Singsa, A., Sriyakul, T., & Jermsittiparsert, K. (2019). Supply Chain Integration, Enterprise Resource Planning, and Organizational Performance: The Enterprise Resource Planning Implementation Approach. Journal of Computational and Theoretical Nanoscience, 16(7), 2975–2981. https://doi.org/10.1166/jctn.2019.8204

Tavana, M., Hajipour, V., & Oveisi, S. (2020). IoT-based enterprise resource planning: Challenges, open issues, applications, architecture, and future research directions. Internet of Things, 11, 100262. https://doi.org/10.1016/j.iot.2020.100262

Uddin, M. A., Alam, M. S., Mamun, A. A., Khan, T. U. Z., & Akter, A. (2019). A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator. Journal of Open Innovation: Technology, Market, and Complexity, 6(1), 2. https://doi.org/10.3390/joitmc6010002

Wamba, S. F., Akter, S., Kang, H., Bhattacharya, M., & Upal, M. (2016). The primer of social media analytics. Journal of Organizational and End User Computing, 28(2), 1–12. https://doi.org/10.4018/JOEUC.2016040101

Kecamatan Batununggal. (n.d.). Website Resmi Kecamatan Batununggal. Retrieved February 14, 2022, from https://batununggal.bandung.go.id

Weinberg, B. D., & Pehlivan, E. (2011). Social spending: Managing the social media mix. Business Horizons, 54(3), 275–282. https://doi.org/10.1016/j.bushor.2011.01.008

Zeng, D., Chen, H., Lusch, R., & Li, S. H. (2010). Social media analytics and intelligence. IEEE Intelligent Systems, 25(6), 13–16. https://doi.org/10.1109/MIS.2010.151

Downloads

Published

2025-04-17

How to Cite

Suryawardani, B., Marcelino, D., Wulandari, A., & Prawita, F. N. (2025). Digital Capability, Promotion Strategy and AR-Based Social Media for Indonesian Businesswomen in West Java. Jurnal Penyuluhan, 21(01), 91-101. https://doi.org/10.25015/21202552989

Most read articles by the same author(s)