Interpersonal Communication in Mentoring Changes in Community Behavior in The Program Keluarga Harapan (PKH)
Abstract
Sukamarga Village in Suoh District, West Lampung Regency, is where the PKH program was implemented. This program aims to improve beneficiaries’ welfare through a holistic approach. However, to achieve changes in the behavior of PKH recipient communities, aspects of interpersonal communication that influence the effectiveness and success of this program are yet to be widely researched. The research problem formulated in this study is how the interpersonal communication of PKH facilitators influences changes in the behavior of PKH beneficiary families, and how the behavior of PKH beneficiary families in Sukamarga Village changes after receiving PKH. This research aims to understand the interpersonal communication of PKH facilitators regarding changes in the behavior of families who receive PKH benefits in Sukamarga Village after PKH assistance. This type of research used qualitative field research. The data sources were PKH companions and recipients. Data collection techniques included observations, interviews, and documentation. Conclusions can be drawn: First, PKH facilitators help create positive changes in beneficiary communities with empathy, guidance, and support, building trust and open communication, which are the characteristics of interpersonal communication. Second, the assistance provided was able to change the behavior of PKH recipients.
Metrics
Downloads
References
Abdullah, S. M. (2019). Social cognitive theory: a bandura thought review published in 1982-2012. PSIKODIMENSIA, 18(1), 85–100. https://doi.org/10.24167/psidim.v18i1.1708
Abrizal, N., Maimun, & Yulindawati. (2022). Efektivitas Program Keluarga Harapan (PKH) Terhadap Kesejahteraan Masyarakat Masa Pandemi Covid-19 (Studi Kasus Kecamatan Tangan-tangan Kabupaten Aceh Barat Daya). Jurnal Ilmiah Basis, 1(1), 55–70. https://doi.org/10.22373/jibes.v1i1.1576
Anto, O. G. (2021). Communication Convergence in Village Development Program (Case: Village Fund in Sungai Kali Village, South Kalimantan). Jurnal Komunikasi Pembangunan, 19(01), 52–61. https://doi.org/10.46937/19202134214
Arfiani, I., & Raharjo, T. J. (2020). Family Development Session Sebagai Upaya Peningkatan Keterampilan Hidup Masyarakat Miskin. Jurnal Ilmu Sosial Dan Humaniora, 9(1), 57–67. https://doi.org/10.23887/jish-undiksha.v9i1.24517
Ashray, F. S. B. M. (2018). Social welfare services in Malaysia: The role of government. Proceedings of the 2018 Annual Conference of Asian Association for Public Administration: “Reinventing Public Administration in a Globalized World: A Non-Western Perspective” (AAPA 2018), 9, 426–435. https://doi.org/10.2991/aapa-18.2018.40
Asmorowati, S., Schubert, V., & Ningrum, A. P. (2022). Policy capacity, local autonomy, and human agency: tensions in the intergovernmental coordination in Indonesia’s social welfare response amid the COVID-19 pandemic. Journal of Asian Public Policy, 15(2), 213–227. https://doi.org/10.1080/17516234.2020.1869142
Ayuh, E. T., Darmi, T., & Patrisia, N. E. (2020). Analysis of Communication Patterns for Expectation Family Program. 6th International Conference on Social and Political Sciences (ICOSAPS 2020), 133–138. https://doi.org/10.2991/assehr.k.201219.020
Berger, C. R., & Roloff, M. E. (2019). Interpersonal communication. In An integrated approach to communication theory and research (pp. 277–292). Routledge.
Cangara, H. (2008). Pengantar Ilmu Komunikasi. Rajawali Pres.
Castellacci, F. (2023). Innovation and social welfare: A new research agenda. Journal of Economic Surveys, 37(4), 1156–1191. https://doi.org/10.1111/joes.12537
Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.
DeVito, J. A. (2011). Komunikasi Antar Manusia. Tangerang. Karisma Publishing Group.
DeVito, J. A. (2019). The Interpersonal Communication Book. PsycCRITIQUES, 32.
Edi, S., & Djuni, T. (2017). Program Keluarga Harapan (PKH): Memotong Mata Rantai Kemiskinan Anak Bangsa. Aspirasi, 3(1), 1–20.
Hidayah, D. S. (2022). Pengaruh Komunikasi Interpersonal Terhadap Perubahan Perilaku Keluarga Penerima Manfaat (Kpm) (Studi Pada Pendampingan Program Keluarga Harapan (PKH) Di Kecamatan Ambal Kabupaten Kebumen). Jurnal Dakwah Dan Komunikasi, 4(1).
Kementerian Sosial RI. (2018). Apa itu Program Keluarga Harapan. Kementerian Sosial Republik Indonesia.
Masannang, U. H. D., & Akbar, dan M. (2023). Strategi Komunikasi Pendamping dalam Implementasi Graduasi Mandiri Keluarga Penerima Manfaat Program Keluarga Harapan (PKH) Dikecamatan Minasate’ne Pangkep. Jurnal Ilmiah Ilmu Pendidikan, 6(9). https://doi.org/10.54371/jiip.v6i9.2671
Mubin, M. N. dan B. M. N. I. (2021). Pendekatan Kognitif-Sosial Perspektif Albert Bandura Pada Pembelajaran Pendidikan Agama Islam. Edureligia, 4(1), 92–103. https://doi.org/10.33650/edureligia.v5i1.1792
Murah. (2016). Program Keluarga Harapan (PKH) Sebagai Investasi SosiaL. Journal Ilmiah Rinjani, 4(2), 121–128. https://doi.org/10.53952/jir.v4i1.177
Notoatmodjo, S. (2010). Pendidikan dan Perilaku Kesehatan. Rineka Putra.
Pongsapich, A., Leechanawanichphan, R., & Bunjongjit, N. (2002). Social protection in Thailand. In Social Protection in Southeast and East Asia. Friedrich Ebert Stiftung.
Pramana, D., Armayanti, N., & Gultom, R. D. (2022). Policy Impact Analysis of The Harapan Family Program to Improve a Poor Household Welfare in Pardomuan Village Onanrunggu District Samosir Regency. Publica: Jurnal Pemikiran Administrasi Negara, 14(1), 37–44. https://doi.org/10.15575/jpan.v14i1.17846
Rahayu, S. L. (2012). Bantuan Sosial di Indonesia (Sekarang dan ke Depan). Fokus Media.
Sofianto, A. (2020). Implementasi Program Keluarga Harapan (PKH) di Provinsi Jawa Tengah. Sosio Konsepsia, 10(1), 14–31. https://doi.org/10.33007/ska.v10i1.2091
Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif dan RnD. CV. Alfabeta.
Suleman, S. A. dan R. R. (2019). Program Keluarga Harapan (Pkh): Antara Perlindungan Sosial Dan Pengentasan Kemiskinan. Prosiding KS: Riset & PKM, 4(1), 88–92. https://doi.org/10.24198/jppm.v4i1.14213
Wawan, A., & Dewi, M. (2018). Teori dan Pengukuran Pengetahuan, Sikap, dan Perilaku Manusia. Nuha Medika.
Copyright (c) 2024 Jurnal Komunikasi Pembangunan
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Copyright Notice
Authors who publish with this journal agree to the following terms:
1. Authors contributing to Jurnal Komunikasi Pembangunan retain copyright to their articles but agree to publish them under a a Creative Commons Attribution-Non Commercial- ShareAlike (CC BY-NC-SA)
2. Authors retain the copyright to their work. Users may read, copy and distribute the work in any form, provided the authors and the journal are appropriately credited or cited.
3. Authors are permitted and encouraged to post their articles, after publication, to personal and/or institutional websites and to archive their articles in institutional or funder repositories to insure even greater public access. Supplementary material should also be included when applicable. In addition, authors are permitted to post pre-print versions of their articles to institutional websites, repositories and similar (on the condition that all bibliographic information is also provided). However, authors are not allowed to send their manuscript to other scientific journals once it has been decided to be reviewed by reviewers at Jurnal Komunikasi Pembangunan (Jurnal KMP).
Read our instruction for authors for more information.
