KEY SUCCESS VALUES IN RELATIONSHIP MARKETING OF AGRICULTURE PRODUCTS

Muchlis Ahmady, Ujang Sumarwan, Budi Suharjo, Agus Maulana

Abstract

In Indonesia, agriculture is still one of the business activity that involves many stakeholders with a unique relationship, ranging from farmers as producers, various intermediaries that act to move the product on the retailers who ultimately sell to end consumers. What are the key values connecting between actors to guarantee the continuity of business and how the model linkage or relationship marketing that happens, is the main goal in this paper. The results showed, commitment and trust are the dominant two aspects that underlie the emergence of co-operation as well as the assurance of financial benefit. Another interesting fact revealed by this study is the relationship marketing that occurs not just based on the transactional aspects alone, but there is also a social aspect that binds relationships. This aspect even leads to another fundamental goal, namely the existence of convenience between the parties cooperate. Although both of these goals cannot always be achieved simultaneously due to the strata of different decision-making power, but in reality they complement the ongoing collaboration.

Keywords: Commitment, Trust, Transactional and Social Marketing, Leisure

Authors

Muchlis Ahmady
jma@mb.ipb.ac.id (Primary Contact)
Ujang Sumarwan
Budi Suharjo
Agus Maulana
Author Biography

Muchlis Ahmady

Jurnal Manajemen dan Bisnis (JMA) adalah Pulikasi dalam bentuk jurnal yang dikelola oleh Program Pascasarjana Manajemen Bisnis Institut Pertanian Bogor. JMA memuat informasi hasil kegiatan penelitian, pemikiran konseptual dan review bidang ilmu manajemen dan agribisnis. Jurnal ilmiah ini diterbitkan oleh Program Studi Magister Manajemen Agribisnis Program Pascasarjana Institut Pertanian Bogor. Mulai diterbitkan pada tahun 2004 dengan frekwensi terbit 2 kali dalam setahun,yakni pada bulan Maret dan Oktober
AhmadyM., SumarwanU., SuharjoB., & MaulanaA. (1). KEY SUCCESS VALUES IN RELATIONSHIP MARKETING OF AGRICULTURE PRODUCTS. Jurnal Manajemen & Agribisnis, 9(1), 59-67. https://doi.org/10.17358/jma.9.1.59-67

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