Preferences, Needs, and Demand Analysis of Health Facilities Development
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Published
30 November 2023
Keywords:
-
health facilities, insurance ownership, quality of health services
Abstract
Health is one aspect that determines human living standards. Health is needed to support all life activities, and health facilities are required to provide a healthy community. This study aimed to identify and analyze the relationship between preferences, needs, and demands for developing health facilities in Bogor City. Data were collected in May 2023. A total of 201 research respondents participated in the study. The relationship test showed that the mother's occupation and preference had a significant positive relationship with the level of interest, and the mother's employment and level of interest had a significant positive relationship with the level of need. Monthly family expenditure had a significant negative association with the level of need, mother’s age had a significant negative relationship with the demand for the construction of health facilities, and family size and grade of importance had a significant positive relationship with the demand for health facility development.
References
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Fuady, A. (2014). Jaminan Kesehatan Universal dan Pemenuhan Hak Kesehatan. BP Fakultas Kedokteran Universitas Indonesia.
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Hawkins, D. I., & Mothersbaugh, D. L. (2020). Consumer Behavior: Building Marketing Strategy (11th ed.). New York: McGraw-Hill.
Irmawati, L. (2015). Manajemen Pemasaran di Rumah Sakit. Institut Ilmu kesehatan - University Press.
Islami, X., Mulolli, E., & Mustafa, N. (2018). Using Management by Objectives as a performance appraisal tool for employee satisfaction. Future Business Journal, 4(1), 94-108. https://doi.org/10.1016/j.fbj.2018.01.001
Isriawaty, F. S. (2015). Tanggung jawab negara dalam pemenuhan hak atas kesehatan masyarakat berdasarkan Undang Undang Dasar Negara Republik Indonesia Tahun 1945. Jurnal Ilmu Hukum Legal Opinion, 3(2), 1-10. https://doi.org/10.15408/jch.v1i1.1453
Juliasih, I. G. A., & Hardy, I. P. D. K. (2013). Analisis kemampuan dan kemauan membayar pasien rawat inap di Rumah Sakit Umum Daerah Karangasem Tahun 2013. Community Health, 1(3), 151-161. Retrieved from https://ojs.unud.ac.id/index.php/jch/article/download/7642/5736
Kalijogo, R. F. M, Adawiyah WR & Purnomo R. (2019). Analisis kualitas pelayanan pasien klinik pratama dengan metode servqual dan importance performance analysis. Jurnal Ekonomi, Bisnis, dan Akuntansi, 21(03), 1-16. https://doi.org/10.32424/jeba.v21i3.1366
Kamal, A. M., Hubeis, M., & Najib, M. (2022). Strategy for developing patient services at the YAPIDA Primary Clinic in Gunung Putri, Bogor Regency. Jurnal Ad'ministrare, 9(1), 1. https://doi.org/10.26858/ja.v9i1.32262
Kaunang, V., Citraningtyas, G., & Lolo, W. A. (2020). Analisis Kepuasan pasien rawat jalan terhadap pelayanan di instalasi farmasi Rumah Sakit Bhayangkara Manado. Pharmacon, 9(2), 233. https://doi.org/10.35799/pha.9.2020.29276
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Kotler, P., & Amstrong, G. (2011). Principles of Marketing. London: Pearson.
Kreng, V. B., & Yang, C. T. (2011). The equality of resource allocation in health care under the National Health Insurance System in Taiwan. Health Policy, 100(2-3), 203-210. https://doi.org/10.1016/j.healthpol.2010.08.003
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Lestari, F. H., & Djamaludin, M. D. (2017). Perception and motivation of national health insurance program participation in Bogor. Journal of Consumer Sciences, 2(1), 39-50. https://doi.org/10.29244/jcs.2.1.39-50
Limaku, M. (2017). Analisis swot dalam menetapkan strategi menjalankan BPJS Kesehatan pada mitra keluarga Kalideres. Jurnal Manajemen Bisnis dan Kewirausahaan, 3(5), 62-66. https://doi.org/10.24912/jmbk.v3i5.6083
Mardiati, N., Fitriyanti, Wahyunita, S., Widianti, R. DA, & Habibah, E. (2018). Hubungan jenis fasilitas kesehatan dan status kepesertaan dengan kepuasan pasien peserta JKN terhadap pelayanan kefarmasian: studi di fasilitas kesehatan tingkat pertama Kota Banjarbaru. Journal of Current Pharmaceutical Sciences, 1(2), 54-62. Retrieved from https://garuda.kemdikbud.go.id/documents/detail/963597
Mareta, R. (2016). Analisa kebutuhan (need) masyarakat terhadap pelayanan kesehatan di Puskesmas Mulyorejo Kota Surabaya. Jurnal Penelitian Kesehatan Suara Forikes, 7(4), 180-182. Retrieved from http://download.garuda.kemdikbud.go.id/
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Misnaniarti, M., Hidayat, B., Pujiyanto, P., Nadjib, M., Thabrany, H., Junadi, P., Besral, B., Purwoko, B., Trihono, T., & Yulaswati, V. (2017). Availability of facilities and health workers to support universal coverage of national health insurance. Jurnal Penelitian dan Pengembangan Pelayanan Kesehatan, 1(1), 6-16. https://doi.org/10.22435/jpppk.v1i1.425
National Sharia Economy and Finance Committee. (2021). Laporan Riset Preferensi Pasar terhadap Layanan Rumah Sakit Berkompetensi Syariah. Komite Nasional Ekonomi dan Keuangan Syariah. ISBN 978 623 97413 2 7
Natsir, U. D., Tangkeallo, D. I., & Tangdialla, R. (2020). Effect of principal's leadership on teacher performance in junior high school: A case of Indonesia. International Journal of Scientific and Technology Research, 9(2), 4196-4203.
Peraturan Pemerintah Republik Indonesia Nomor 47 Tahun 2016 tentang Fasilitas Pelayanan Kesehatan.
PerMenKes Nomor 75. (2014). Peraturan Menteri Kesehatan Republik Indonesia Tentang Pusat Kesehatan Masyarakat. Jakarta: Menteri Kesehatan Republik Indonesia.
Rerung, L. T., Oetari, R., & Herdwiani, W. (2021). Evaluasi kualitas pelayanan dan penanganan keluhan terhadap kepuasan pasien rawat jalan di Instalasi Farmasi RS Elim Rantepao. Jurnal Penelitian Kesehatan Suara Forikes, 12(6), 451-458. Retrieved from https://forikes-ejournal.com/index.php/SF/article/view/sf12417
Rugare, C.G., Mahachi, E., Mukwasi, C., Majonga, E. and Karera, A. (2013). A comparative analysis of the effectiveness of communication between radiographers and patients at two international hospitals. Journal of Advanced Research in Management and Social Sciences, 2(6), 21-29.
Sadali M, Alfana M, Hadijah Z, Rosewidiadari E, Andika R. (2022). Dominasi kota sebagai konsentrasi fasilitas kesehatan (Studi kasus: Daerah Istimewa Yogyakarta). Region: Jurnal Pembangunan Wilayah dan Perencanaan Partisipatif, 17(1), 136-150. https://doi.org/10.20961/region.v17i1.44948
Sadali, M. I., Intizhar, F., & Aisyah, A. (2018). Analisis Ketersediaan Fasilitas Sosial di Kabupaten Banjarnegara, sebagai Pendukung Kondisi Darurat Bencana dan Pengembangan Wilayah. Media Komunikasi Geografi, 18(2), 128. https://doi.org/10.23887/mkg.v18i2.12517
Sarwono, S. W. (2019). Psikologi Remaja. Edisi 1 Cetakan 20. Depok: Rajawali Pres.
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Authors
Gusniawan R. I., Kumalasari B., & Azizah Y. (2023). Preferences, Needs, and Demand Analysis of Health Facilities Development. Journal of Consumer Sciences, 8(3), 340-359. https://doi.org/10.29244/jcs.8.3.340-359
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