Utami, Sri Pangesti, Sekolah Bisnis, Indonesia

• Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022 - Articles
  Strategy for Increasing Consumer Satisfaction of Hospital Services Using Importance-Performance Analysis (IPA) Approach
  Abstract  PDF