Keakraban Produk dan Minat Beli Frozen Food: Peran Pengetahuan Produk, Kemasan, dan Lingkungan Sosial
Abstract
The dynamics condition of society is increasing due to the lifestyle change including shifthing patterns of food consumption from fresh raw food to frozen food products in some of consumers. Nowdays, frozen food products become an alternative options of households to fulfill food needed. Frozen food products is vary so will be influence that the demand of consumers’s ability in choosing the best processed food products. This research aimed to analyze the relationship between the product knowledge, packaging, and social environment on familiarity of products and relationship between familiarity of products and purchasing intention among consumers of frozen food. This research was conducted in the Ketawanggede and Dinoyo Village, Lowokwaru Subdistrict, Malang City. Data collection used judgement sampling with the questionnaire as instrument of data collecting. The total of respondents were 111 customers who have cunsomed frozen food at least twice a month in the last-three month when data collecting was conducted. The data analysis used the Generalized Structured Component Analysis (GSCA). The result showed that product knowledge has no significant effect on product familiarity. Packaging and social environment proven have significant effect on product familiarity. Product familiarity also have significant effect on purchasing intention of frozen food.References
Anggraeni, D.A., Widjanarko, S.B. & Ningtyas, D.W. (2014). Proporsi tepung porang (amorphophallus muelleri blume) tepung maizena terhadap karakteristik sosis ayam. Jurnal Pangan dan Agroindustri, 2(3): 214-223.
Becker, L., van Rompay, T.J. L., Schifferstein, H.N.J., & Galetzka, M., (2011). Tough package, strong taste: the influence of packaging design on taste impressions and product evaluations. Food Quality & Preference, 1(22): 17–23.
Berthon, P., Pitt, L.F., & Campbell, C. (2009). Does brand meaning exist in similarity or singularity? Journal of Business Research, 62(3): 356-361.
Bui, M., Kemp, E. & Hamilton, M. (2015). The power of promoting healthy brands: familiarity in healthy product decision making. Journal of Promotion Management. 21(6):739-759.DOI: 10.1080/10496491.2015.1088920.
Campbell, M.C. & Keller, K.L. (2003). Brand familiarity and advertising repetition effects. Journal of Consumer Research, 30(2): 292-304.
Clarkson, J., C. Janiszewski, & M. D. Cinelli. (2013). The desire for consumption knowledge. Journal of Consumer Research, 39(6):1313-1329.
Dursun, I. Kabadayi, E.T., Alan, A.K., Sezen, B. (2011). Store brand purchase intention: effects of risk, quality, familiarity and store brand shelf space. Journal of Global Strategic Management, 5(2): 113-123.DOI:10.20460/JGSM.2011515802.
Ghozali, I. (2008). Generalized Structured Component Analysis (GSCA) Model Persamaan Struktural Berbasis Komponen. Semarang. Badan Penerbit Universitas Diponegoro.
Heimbach, A.E., Johansson, J.K. & MacLachlan, D.L. (1989). Product familiarity, information processing, and country-of-origin cues in NA. Advances in Consumer Research. 16: 460-467.
Herrera, C.F. & Blanco, C.F. (2011). Consequences of consumer trust in pdo food products the role of familiarity. Journal of Product & Brand Management. 20(4):282–296.
Hwang, H., & Takane,Y. (2004). Generalized structured component analysis. Psychometrica. 69 (1): 81-99.
Jamaliah, M.D., Gurmit, K. B., & Rashidah, A.R. 2013. Purchase intention of environment-friendly automobile. Journal Procedia - Social and Behavioral Sciences. 8(5): 400 – 410.DOI: 10.1016/j.sbspro.2013.08.369.
Johnson, E.J. & Russo, J.E., (1984). Product Familiarity and Learning New Information. Journal of Consumer Research, 11 (1) : 542–550. https://doi.org/10.1086/208990.
Kamphuis, C., Giskes, K., de Bruijn, G. J., Wendel-Vos, W., Brug, J., & Van Lenthe, F. J. (2006). Environmental determinants of fruit and vegetable consumption among adults: a systematic review. British Journal of Nutrition. 96(4): 620-635. Kamphuis, C.B., van Lenthe, F.J., Giskes, K., Brug, J., Mackenbach, J.P. (2007). Perceived environmental determinants of physical activity and fruit and vegetable consumption among high and low socioeconomic groups in the Netherlands. Health & Place. 13(2): 493-503. DOI:10.1016/j.healthplace.2006.05.008.
Kementerian Pertanian. (2015). Outlook Komoditas Pertanian Sub Sektor Peternakan Daging Sapi. ISSN:1907-1507.
Kuester, S. (2012). MKT I: Strategic Marketing & Marketing in Specific Industry Contexts. University of Mannheim.
Kusuma, I.D. & Untarini, N. (2014). Pengaruh pengetahuan produk terhadap niat beli dengan sikap sebagai variabel intervening. Jurnal Ilmu Manajemen 2(4): 1573-1583.
Laroche, M., Kim, C., & Zhou, L. (1996). Brand familiarity and confidence as determinants of purchase intention: an empirical test in a multiple brand context. Journal of Business Research, 37(2) :115-1920.
Lin, N. & Lin, B., (2007). The effect of brand image and product knowledge on purchase intention moderated by price discount. Journal of International Management Studies, 2(2) :121-132.
Loginova, O. (2010). Brand familiarity and product knowledge in custmization. International Journal of Economic Theory. (6):297-309.DOI: 10.1111/j.1742-7363.2010.00136.x.
Mayangsari, L., & Lilik, R. (2014). Pengaruh dukungan endorser dan brand familiarity terhadap perception of purchase risk dan dampaknya pada niat beli produk brand extention. Jurnal Manajemen Teori dan Terapan. 7(2):134-147.
Nguyen, P.V., Dang, N.H.X., Do, Q. L. N. & Mai, K.T. (2015). The impacts of consumers’ familiarity on their behavioral intentions towards frozen pangasius products: a study in Ho Chi Minh City, Vietnam. Review of European Studies, 7(7): 97-106.
Orth, U. R., Campana, D., & Malkewitz, K. (2010). Formation of consumer price expectation based on package design: attractive and quality routes. Journal of Marketing Theory and Practice, 18(1):3-40.
Ovrum, A., Alfnes, F., Almli, V. L., & Rickertsen, K. (2012). Health information and diet choices: results from a cheese experiment. Food Policy. 37(5): 520-529
Putri, P.K.D. (2012). Pengaruh tingkat pendidikan, pengetahuan, sikap, dan terpaan iklan layanan masyarakat KB versi Shireen Sungkar dan Teuku Wisnu di TV terhadap perilaku KB pada wanita atau pria dalam usia subur. Jurnal Interaksi. 1(1): 46-56.
Rundh, B. (2009). Packaging design: creating competitive advantage with product packaging. British Food Journal. 111(9): 988–1002. Sabbe, S., Verbeke, W., Van Damme,P. (2008). Familiarity and purchasing intention of belgian consumers for fresh and processed tropical fruit products. British Food Journal, 110(8):805 – 818.DOI:10.1108/ 00070700810893331
Saleh, I.M. & Nella, R.M. (2011). Hubungan antara pengetahuan merek sozzis dengan volume pembelian produk sosis merek Sozzis Pada PT.Carrefour Cabang MTC Karebosi, Makassar. Jurnal Agribisnis. 10(3): 58-68.
Santoso, I & Fitriyani, R (2016). Green packaging, green product, green advertising, persepsi, dan minat beli konsumen. Jurnal Ilmu Keluarga dan Konsumen. 9(2): 147-158.DOI:10.24156/jikk.2016.9.2.147 Shehryar, D. & Hunt, D.M. 2005. Buyer behavior and procedural fairness in pricing: exploring the moderating role of product familiarity. Journal of Product & Brand Management. 14(4): 271-276. DOI: 10.1108/10610420510609294
Simanjuntak, M., Utami, F.S & Irni, R.J. (2015). Kerentanan konsumen dan perilaku pembelian produk makanan kemasan. Jurnal Ilmu Keluarga & Konsumen, 8(3):193-203. DOI:10.24156/jikk.2015.8.3.193
Vabo, M., & Hansen, H., (2014). The relationship between food preferences and food choice: a theoretical discussion. International Journal of Business and Social Science, 5(7): 145-157.
Verlegh, P. W., Steenkamp, J. B. E., & Meulenberg, M. T. (2005). Country of origin effects in consumer processing of advertising claims. International Journal of Research in Marketing, 22(2):127–139. DOI:10.1016/j.ijresmar.2004.05.003.
Vermeir, I. & Verbeke, W. (2006). Sustainable Food Consumption: Exploring the Consumer ‘‘Attitude – Behavioral Intention’’ gap. Journal of Agricultural and Environmental Ethics. 19:169-19.4 DOI:10.1007/s10806-005-5485-3.
Zhu, D.H. & Chang, Y.P., (2015). Effects of interactions and product information on initial purchase intention in product placement in social games: the moderating role of product familiarity. Journal of Electronic Commerce Research, 16(1): 22-233.
Copyright (c) 2018 Jurnal Ilmu Keluarga dan Konsumen
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors submitting manuscripts should understand and agree that copyright of manuscripts published are held Jurnal Ilmu Keluarga dan Konsumen. The statement to release the copyright to Jurnal Ilmu Keluarga dan Konsumen is stated in Copyright Release Form. Copyright encompass exclusive rights to reproduce, to distribute, and to sell any part of the journal articles in all form and media. The reproduction of any part of this journal is allowed with a written permission from Jurnal Ilmu Keluarga dan Konsumen.