TAMARA, Leli; SYAMSUN, M.; SARMA, Ma'mun. Model Pengaruh Persepsi Terhadap Kepuasan dan Loyalitas Pemustaka di Perpustakaan Nasional Republik Indonesia (Models Influence Perceptions to Satisfaction and Loyalty Library Users in National Library of The Republic of Indonesia). Jurnal Sains Terapan : Wahana Informasi dan Alih Teknologi Pertanian, [S. l.], v. 4, n. 1, p. 71–81, 2014. DOI: 10.29244/jstsv.4.1.71-81. Disponível em: https://journal.ipb.ac.id/jstsv/article/view/28968. Acesso em: 18 jan. 2026.