KAJIAN ANALISIS KEPUASAN PELANGGAN PADA LAYANAN PERPUSTAKAAN BADAN STANDARDISASI NASIONAL. Jurnal Pustakawan Indonesia, [S. l.], v. 13, n. 2, 2015. DOI: 10.29244/jpi.13.2.%p. Disponível em: https://journal.ipb.ac.id/jpi/article/view/9509. Acesso em: 11 jan. 2026.