AZIZAH, Sheila Nur; SIMANJUNTAK, Megawati; MUFLIKHATI, Istiqlaliyah. CONSUMER COMPLAINT BEHAVIOUR IN INDONESIA: ROLE OF KNOWLEDGE AND SELF-CONFIDENCE . Jurnal Ilmu Keluarga dan Konsumen, [S. l.], v. 15, n. 1, p. 90–101, 2022. DOI: 10.24156/jikk.2022.15.1.90. Disponível em: https://journal.ipb.ac.id/jikk/article/view/35477. Acesso em: 31 dec. 2025.