WANDANI, Dwi; SIMANJUNTAK, Megawati. KEPRIBADIAN, MOTIVASI, DAN PERILAKU KOMPLAIN BERDASARKAN SUKU. Jurnal Ilmu Keluarga dan Konsumen, [S. l.], v. 12, n. 3, p. 236–247, 2019. DOI: 10.24156/jikk.2019.12.3.236. Disponível em: https://journal.ipb.ac.id/jikk/article/view/22943. Acesso em: 18 jan. 2026.