The Influence of e-WOM on Customer Engagement, Purchase Intention, and Purchase Decision in Online Transportation Services. Journal of Consumer Sciences, [S. l.], v. 11, n. 1, p. 153–177, 2026. DOI: 10.29244/jcs.11.1.153-177. Disponível em: https://journal.ipb.ac.id/jcs/article/view/68462. Acesso em: 25 mar. 2026.