The Role of Service and Product Quality on Customer Loyalty . Journal of Consumer Sciences, [S. l.], v. 7, n. 1, p. 68–82, 2022. DOI: 10.29244/jcs.7.1.68-82. Disponível em: https://journal.ipb.ac.id/jcs/article/view/38851. Acesso em: 25 mar. 2026.