Jurnal Aplikasi Bisnis dan Manajemen
type: channel
description: Jurnal Aplikasi Bisnis dan Manajemen (JABM) or Journal of Applied Business and Management (in English) published articles in the field of business and management applications such as business strategy management, financial management, human resources and organization, business value chain and other issues in the field of business and management. This scientific journal is published by School of Business, IPB University (SB-IPB) associated with the Indonesian Alliance of Magister Management Program (APMMI). JABM began the publication in August 2015 with a frequency of three times a year. Starting in 2016, JABM will be published in January, May, and September. JABM is a peer-reviewed journal that has been Accredited by the Directorate General of Higher Education (DGHE), Republic of Indonesia No 51/E/KPT/2017 which is valid for 5 (five) years since enacted on 4 December 2017. Base on Directorate General of Research and Development Strengthening, Ministry of Research, Technology and Higher Education of the Republic of Indonesia No 30/E/KPT/2018 JABM get ranked 2 accredited (SINTA 2) status. Base on Director General of Higher Education, Research, and Technology of the Republic of Indonesia 164/E/KPT/2021 JABM get ranked 2 accredited (SINTA 2) status until 2026. JABM has been registered in Crossref, DOAJ, Indonesian Publication Index (IPI), Google Scholar, and other scientific databases. Editors receive written results of scientific research, both in the form of empirical research in fields related to business and management applications. Editors can revise the paper without changing the substance and content after a blind review process. The articles sent by the author must be an original script and is not being considered for publication by other journal or publishers. Click for Submissions Guidelines and Author Guidelines [Bahasa] [English] P-ISSN: 2528-5149 E-ISSN: 2460-7819 _________________________________________________ Starting January 1, 2024, JABM only accepts …
publisher: School of Business, Bogor Agricultural University (SB-IPB)
language: en
publication name: Jurnal Aplikasi Bisnis dan Manajemen
issn: 2528-5149
items: Firm Size and Firm Value in Manufacturing Companies Listed on The Indonesia Stock Exchange: Does Profitability Mediate The Relationship?
items: Factors Influencing Generation Z’s Loyalty in Mobile Internet Usage
items: The Influence of The Financial Sector on The Success of Micro Enterprises in Surabaya City
items: Strengthening Digital Literacy, Financial Management, and Special Skills to Face Human Resources Management Market Competition
items: Enterprise Internal Strategy at Management Information System “Khanza” Muhammadiyah Sidoarjo Hospital
items: Investigating The Nonlinear Relationship Between Cash Conversion Cycle and Profitability: Evidence From Indonesian Property and Real Estate Companies
items: Do Robo-Advisors As Moderating Variables Weaken The Overconfidence and Loss Aversion Behavior Bias of Young Investors’ Mutual Fund Investment Decisions?
items: Competitive Strategy Formulation in The Furniture Industry
items: The Influence of Smartphone Technology Innovation On Mobile Product Sales at Atlantic Cell Stores in Bandung
items: Forging a Stronger Link: Unveiling The Synergy Between Supply Chain Integration and Risk Management in Tin Mining Industry
items: Employee Development Strategy To Improve Services in Facing Bank 4.0 at Bank XYZ Region Jakarta 3
items: Influence of Brand Awareness, Brand Ambassador, on Purchase Decision Supported By Trust As The Intervening Variable on Shopee Marketplace
items: Unveiling The Impact of Logistics Service Quality On Customer Satisfaction and Demographic Factors As Moderator: Indonesia Quick Commerce Perspective
items: The Effect of Entrepreneurial Financing Choice Mediation: Financial Literacy on Sustainability of SMEs
items: Authoritarian Leadership and Employee Job Performance: A Moderated Mediation of Job Role Clarity, Trust in Leaders and Power Distance
items: Green Finance Adoption: Unravelling The Behavioral Intention of Bank Employees in Batam Moderated By Internal Measures
items: Research Trends and Exploration of The Impact International Certification on Industry Performance: A Bibliometric Analysis
items: Factors Influencing E-Commerce Purchases of Halal Cosmetics: A UTAUT2 Approach
items: Beyond Digital Transformation: Digital Technology as Mediator For Strategic MSME Performance in Demak
items: The Impact of Green Supply Chain Management On Sustainable Performance: Mediated By Green Supplier Integration, Green Customer Integration, and Proactive Environmental Strategy
items: Effects of Financial Literacy and Self-Efficacy On Risky Credit Behavior of Gen-Z
items: Simulation-Based Enhancement of Warehouse Layout and Inventory Control in An Indonesian Pharmaceutical Manufacturer
items: Antecedent and Consequence Analysis of Investor Behavior Variables in Retail Shares on The Indonesian Stock Exchange
items: Optimizing Vocational Teacher Performance Through Sustainable Management
items: Determinants of Interest and Intention To Donate Cash Waqf or Through Money on The Super App Berkahwakaf.Id
items: Unlocking Job Performance: How Servant Leadership, Psychological Safety, and Organizational Justice Drive Success Through Organizational Trust
items: Social Capital and Performance of SMEs: The Mediating Role of Risk-Taking
items: Digitalization and Economic Growth: Business Strategies in The Asean Market
items: The Influence of Working Capital Management, Financial Charges, and Macroeconomics On Profitability in The Building Construction Sub-Sector
items: Strategy To Increase Productivity of The Perisai Agency System As Community Social Security

Firm Size and Firm Value in Manufacturing Companies Listed on The Indonesia Stock Exchange: Does Profitability Mediate The Relationship?
type: item
description: Background: Firm value is a measure of an investor's opinion of a business's overall performance and is frequently directly related to stock prices. Increased market trust in the company's future potential as well as its present performance might result from a strong firm value. Purpose: Research objective is to confirm the effect of company size -listed on the Indonesia Stock Exchange within the manufacturing sector- on the firm value. Furthermore, this study also investigate the role of profitability as an intervening factor. Design/methodology/approach: The focus of the investigation is on the manufacturing firms that have disclosed their financial reports up to the year 2018. To ensure a comprehensive sample for research purposes, we selected a saturated sample of 14 firms from this population, resulting in 98 observations. Path analysis is employed to test the hypotheses. Finding/Result: The research findings indicate that company size exerts both a direct and indirect influence on firm value, with profitability acting as a moderating factor in this relationship. Specifically, an increase in profitability has a positive impact on a company's value. Conclusion: The size of a business can enhance investor confidence, as larger companies are typically more visible and accessible sources of information, and” they have the potential to achieve greater profitability, consequently contributing to their overall value. Originality/Value: Profitability acts as a crucial mediator that enhances our understanding of how firm size influences firm value. Keywords: firm size, profitability, firm value, Indonesia Stock Exchange, manufacturing companies
subject: Articles
  topic: section
subject: Timor Leste
  topic: category
subject: Indonesia
  topic: category
creator: Elly Lestari
creator: Yuni Setyawati
creator: Sri Indah
creator: Hirdinis Hirdinis
creator: Manuel Goncalves
rights: Copyright (c) 2025 Elly Lestari, Yuni Setyawati, Sri Indah, Hirdinis Hirdinis, Manuel Goncalves https://creativecommons.org/licenses/by/4.0
date: 2025-09-25
publication date: 2025-09-25
starting page: 833
ending page: 833
doi: 10.17358/jabm.11.3.833

Factors Influencing Generation Z’s Loyalty in Mobile Internet Usage
type: item
description: Background: Generation Z is a valuable target market for the cellular telecommunications industry due to their digital-native behavior. However, their loyalty is a challenge, making it important to understand the factors that influence their loyalty to these services. Purpose: The purpose of this study was to analyze the factors that influence the loyalty of generation Z in using cellular internet services. Design/methodology/approach: The sampling technique used non-probability sampling with a voluntary sampling approach. Data was analyzed using the SEM-PLS model using SmartPLS version 4. Total 146 samples are collected by online form submissions. Finding/Result: The results of the Structural Equation Modeling (SEM) analysis show that customer satisfaction and trust have a direct effect on Generation Z customer loyalty in using mobile internet services. Meanwhile, other variables such as service quality and brand image have an indirect effect through mediation of customer satisfaction. This finding confirms the important role of customer satisfaction as a mediator in building customer loyalty. Conclusion: Companies should offer extra services that match Generation Z's mobile internet habits to boost satisfaction and loyalty. Using virtual assistants to handle their complaints can also help maintain customer satisfaction. Originality/value (State of the art): This research focus on analyze Generation Z behavior as the active user of mobile internet providers. Keywords: customer loyalty, customer satisfaction, generation Z, mobile internet, SEM-PLS
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Rizky Hafizhah Putri
creator: Hartoyo
creator: Sri Hartono
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen https://creativecommons.org/licenses/by/4.0
date: 2025-09-25
publication date: 2025-09-25
starting page: 735
ending page: 735
doi: 10.17358/jabm.11.3.735

The Influence of The Financial Sector on The Success of Micro Enterprises in Surabaya City
type: item
description: Background: Micro enterprises in Indonesia are the largest in number compared to small and medium enterprises. Micro enterprises are spread throughout Indonesia, including Surabaya City. Micro enterprises will succeed if supported by good internal and external management of the business units. External factors come from outside the micro enterprise, while internal factors come from within the micro enterprise, one of which is the financial sector. Variables related to the financial sector include financial literacy, financial attitude, financial inclusion, business capital, and digital financial systems. Micro enterprises require research on financial variables to achieve success. Objective: This research aims to analyze the influence of financial factors, consisting of financial literacy, financial attitude, financial inclusion, business capital, and digital financial systems on the success of micro enterprises. Design/methodology/approach: This study is quantitative research using secondary data. The research involves 70 micro enterprises that received assistance from Ciputra University Surabaya. The sampling technique used is purposive sampling. Data analysis employs multiple linear regression analysis on micro enterprise data. The research location is in Surabaya City, corresponding to the location of micro enterprises that received assistance from Ciputra University Surabaya. Finding/result: The research findings show that the significance values for financial literacy and financial attitude variables are 0.00, which is less than 0.05 (α = 5%). This indicates that the financial literacy and financial attitude variables significantly influence the success of micro enterprises in Surabaya City. The significance values for financial inclusion, business capital, and digital financial systems are greater than 0.05 (α = 5%). This means that the success of micro enterprises assisted by Ciputra University Surabaya is not significantly influenced by the financial inclus…
subject: Articles
  topic: section
creator: Sri Nathasya Br Sitepu
creator: Andri Wijanarko
creator: Florencia Gunawan
rights: Copyright (c) 2025 Author
date: 2025-01-22
publication date: 2025-01-22
starting page: 25
ending page: 25
doi: 10.17358/jabm.11.1.25

Strengthening Digital Literacy, Financial Management, and Special Skills to Face Human Resources Management Market Competition
type: item
description: Background: In a rapidly changing labor market, three factors are essential: ownership of digital literacy, financial management skills, and specialized knowledge in increasing competitiveness in HR Management. These three factors are relevant to technological developments and market needs, so it is also essential for companies to implement the right strategy to achieve high competitiveness. Purpose: This paper aims to analyze digital literacy, financial management, and special skills in the context of human resources management market competition and simultaneously analyze all independent variables with the dependent variable. Design/methodology/approach: This research design uses a quantitative approach. The study population consisted of 158 managers of financial institutions in Bekasi, with a sample size of 158 managers selected. The respondents were selected through the random sampling method. The data analysis technique uses multiple linear regression analysis. Findings/Result: The research results show that the variables Digital Literacy, Financial Management, and Special Skills have a positive and significant effect on Human Resources Management Market Competition. Moreover, all independent variables have a significant effect on Human Resources Management Market Competition by 54.4%, while the remainder is influenced by other variables. Conclusion: Digital literacy, financial management, and special skills collectively form a powerful arsenal for HR professionals seeking to excel in the market. Originality/value (State of the art): This study contributes to the limited empirical literature by quantitatively assessing the combined impact of digital literacy, financial management, and special skills on HR market competitiveness, offering practical insights for HR strategy development in the context of emerging market economies. Keywords: digital literacy, financial management, special skills, human resources management, market competition
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Usmar Usmar
creator: Sismiati Sismiati
creator: Syarifuddin Sulaiman
creator: Tamrin Lanori
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-06-11
publication date: 2025-06-11
starting page: 715
ending page: 715
doi: 10.17358/jabm.11.2.715

Enterprise Internal Strategy at Management Information System “Khanza” Muhammadiyah Sidoarjo Hospital
type: item
description: Background: Management Strategy using SI/TI Strategy in operational management and logistics at Muhammadiyah Sidoarjo Hospital with the SIMRS Khanza application is one of the programs that supports active management and logistics at Muhammadiyah Sidoarjo Hospital. The primary objective is to know SIMRS Khanza's operational management and logistics performance to improve service quality. Purpose: Find the Management Strategy using IS/IT Strategy in operational and logistics management at Muhammadiyah Hospital Sidoarjo with the SIMRS Khanza application. Design/methodology/approach: This research uses a descriptive qualitative approach. According to Porter's Value Chain Model, the data collection and analysis stages used value chain analysis. The study results show that Muhammadiyah Sidoarjo Hospital needs to improve operational and logistical management by emphasising IS/IT strategic planning and developing hospital websites and medical records to support services, health services, administration, and research. Analysis of Porter's Value Chain Model explains that the Sidoarjo Muhammadiyah Hospital carried out two activities related to improving services at the Sidoarjo Muhammadiyah Hospital. Findings/Result: The main activities include Inbound logistics, Operations, Outbound Logistics, Marketing and Sales, and Service. Supporting activities include Firm Infrastructure, Human Resource Management, Technology Development, and Procurement. Muhammadiyah Hospital conducted two exercises to improve services at Muhammadiyah Sidoarjo Hospital. Conclusion: This study found that the main activities in service improvement include inbound logistics, operations, outbound logistics, marketing and sales, and service. Originality/value (State of the art): This study is original in applying Porter's Value Chain Model to analyse IS/IT strategy in operational and logistics management at Muhammadiyah Hospital Sidoarjo, primarily through implementing the SIMRS Khanza application. Keywords:…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Eka Risma Wahyuni
creator: Rita Ambarwati
creator: Misti Hariasih
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 648
ending page: 648
doi: 10.17358/jabm.11.2.648

Investigating The Nonlinear Relationship Between Cash Conversion Cycle and Profitability: Evidence From Indonesian Property and Real Estate Companies
type: item
description: Background: This study investigates the nonlinear impact of the Cash Conversion Cycle (CCC) on profitability, as measured by Return on Assets (ROA), in the property and real estate sector in Indonesia. Purpose: The research aims to provide insights into financial management development, inform decision-making regarding working capital policies, and serve as a reference for further studies. Design/Methodology/Approach: The study employs dynamic panel data analysis using the Generalized Method of Moments (GMM) in EViews12. The sample includes 43 property and real estate companies listed on the Indonesia Stock Exchange (IDX) for the 2017-2019 period, selected through purposive sampling. Data were sourced from Bloomberg, and analysis involved GMM specification tests (Arellano-Bond and Sargan Test), Wald tests, and t-statistical tests. Findings/Results: The Wald test results indicate that CCC, CCC², company size (SIZE), sales growth (GROWTH), company age (AGE), leverage (LEV), and liquidity (CR) significantly affect ROA. Additionally, the t-statistical test reveals that CCC has a significant negative effect on ROA, while CCC² has a significant positive effect on ROA, suggesting a U-shaped nonlinear relationship between CCC and profitability. Conclusion: This study confirms a U-shaped nonlinear relationship between the Cash Conversion Cycle (CCC) and profitability (ROA) in Indonesia's property and real estate sector. Balancing CCC is essential, as both excessively short and long cycles affect profitability differently. Additionally, company size, sales growth, age, leverage, and liquidity significantly influence ROA. These findings emphasize the importance of strategic working capital management to optimize financial performance. Originality: This research contributes to the literature on working capital management by identifying a U-shaped nonlinear relationship between CCC and profitability, emphasizing its practical implications for financial decision-making in emergin…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Difa Putra Kusuma
creator: Wisnu Mawardi
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 637
ending page: 637
doi: 10.17358/jabm.11.2.637

Do Robo-Advisors As Moderating Variables Weaken The Overconfidence and Loss Aversion Behavior Bias of Young Investors’ Mutual Fund Investment Decisions?
type: item
description: Background: Behavioral bias factors influence individual decision-making. Technological innovations in the financial services industry have introduced automated financial advisors, or robo-advisors, to assist in mutual fund investment decisions and reduce behavioral biases. Purpose: This study aims to prove the influence of overconfidence and loss aversion behavior bias on mutual fund investment decisions by using robo-advisors as moderator variables. Design/methodology/approach: The research sample was 100 respondents with the criteria of young investors in the age range of 18 to 25 who invested in mutual funds for the last five years and were officially registered with the Financial Services Authority. The data processing method uses multiple linear analysis with moderation dummy variable, using a robo-advisor or not. Finding/Result: The results indicate that overconfidence and loss aversion biases significantly impact mutual fund investment decisions positively. Apart from that, the results also show that robo-advisors succeed in weakening the relationship between overconfidence bias and mutual fund investment decisions. Meanwhile, robo-advisors show results that cannot moderate the relationship between loss aversion and mutual fund investment decisions. Conclusion: Robo-advisors moderate the relationship between overconfidence bias and investment decisions but do not moderate the relationship between loss aversion and mutual fund investment decisions. The high overconfidence is caused by the ease of access to information related to investment assets that is widely spread through social media. Young investors are expected to be able to screen all information related to investment knowledge to reduce loss aversion from young investors. It can help investors make more rational decisions. Originality/value (State of the art):This research is unique because it examines the behavioral biases associated with robo-advisors on investment decisions, especially investments…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Liliana Inggrit Wijaya
creator: Victor Marcelino Liangga
creator: Bertha Silvia Sutejo
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 349
ending page: 349
doi: 10.17358/jabm.11.2.349

Competitive Strategy Formulation in The Furniture Industry
type: item
description: Background: Since its establishment in 2021, PT XYZ has continuously experienced a decline in sales of its flagship product, the sofa furniture. Therefore, an effective strategy is needed to continue to survive and compete in the current declining sales and increase the company turnover. Purpose: The purpose of this study is to finding the right competitive strategies that can implemented by PT XYZ to keep their existence in furniture industry. Design/Methodology/Approach: This study employs a qualitative method with informant selection through purposive sampling technique. Data collection techniques include observation, and interviews. Finding/Result: The findings of this study show that to solve the decline in sales of sofa furniture, PT XYZ can implement of appropriate competitive strategies in the form of market penetration strategy (optimizing networking and digital marketing for marketing and sales) and product development (conducting research and development to foster product innovation and improving the quality of sofa products and services without neglecting the quality of products and services that are currently provided) to increase the company turnover. Conclusion: This study shows that the priority strategy to solve the decline in sales of sofa furniture, and to increase the company turnover are with market penetration and product development. Originality/Value (State of the art): This study attempts to explain the effective competitive strategies for sustaining presence in the sofa furniture industry. It is hoped that the development of the identification of competitive factors within the CPM Matrix will contribute to a more comprehensive body of literature and provide a more precise analysis of competitors. Keywords: competitive strategies, market penetration, product development, sofa furniture, CPM
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Hannika Fasya
creator: Sufrin Hannan
creator: Yudha Heryawan Asnawi
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 586
ending page: 586
doi: 10.17358/jabm.11.2.586

The Influence of Smartphone Technology Innovation On Mobile Product Sales at Atlantic Cell Stores in Bandung
type: item
description: Background: Recent technological advancements in smartphones, including 5G connectivity, AI-enhanced cameras, foldable screens, and improved biometric security, have notably transformed the telecommunications sector. Purpose: This research examines the impact of these innovations on the sales growth of mobile phone products at Atlantic Cell stores in Bandung. Design/methodology/approach: Using quantitative analysis, we collected sales data before and after the launch of the latest smartphone models, applying statistical techniques such as regression analysis and paired t-tests. Findings/Result: Our results show that sales of 5G-enabled smartphones increased by 12%, foldable phones by 7%, and AI-powered cameras contributed to a 9% growth. This indicates a strong relationship between technological innovations and shifts in consumer purchasing behavior. Conclusion: The findings highlight the importance for industry stakeholders, particularly retailers like Atlantic Cell, to stay aligned with emerging technological trends to remain competitive. By offering products that incorporate the latest innovations, businesses can enhance sales growth and ensure long-term success in a rapidly changing market. Originality/value (State of the art): This study emphasizes the necessity of continuously adapting to technological advancements to thrive in the competitive landscape of mobile phones. Keywords: atlantic cell, mobile product sales, shopping preferences, smartphones, technology updates, telecommunications industry
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Siti Komariah Hildayanti
creator: Tuti Sulastri
creator: Seflidiana Roza
creator: Siska Yulia Defitri
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 687
ending page: 687
doi: 10.17358/jabm.11.2.687

Forging a Stronger Link: Unveiling The Synergy Between Supply Chain Integration and Risk Management in Tin Mining Industry
type: item
description: Background: Operational performance faces many challenges in the production of tin especially for Indonesia as the global market leader. Optimization of its operational performance by bolstering its supply chain integration such as customer integration in downstream processes and integration internally is a big challenge with the lack of smelter though it has been catalyzed by Indonesian government regulation. Additionally, supply chain risk management has been considered important globally to the sustainability and environmental awareness of a tin company related to its operational performance and supply chain integration. Purpose: This research aims to investigate how internal integration and customer integration, mediated by supply chain risk management, affect operational performance in a tin mining company. Design/methodology/approach: Employing a quantitative associative design and proportionate stratified random sampling method used in this study. Data from 47 employees from seven divisions of a tin company in Indonesia were collected and analyzed using PLS-SEM analysis on SMART PLS 3.29 software. Findings/Result: Results indicate a significant positive relationship between customer integration and operational performance, mediated by supply chain risk management. Contrary to expectations, internal integration did not significantly influence operational performance, either directly or indirectly. Originality/value (State of the art): These findings contribute to the evolving body of knowledge on supply chain integration by highlighting the critical role of customer-centric approaches in enhancing operational effectiveness within the tin mining sector. For practical implication, Effective collaboration, knowledge sharing, and understanding customer needs are key factors in achieving success in supply chain management. Keywords: customer integration, internal integration, supply chain, risk management, operational performance
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Dony Saputra
creator: Christy Olivianny
rights: Copyright (c)
date: 2025-05-31
publication date: 2025-05-31
starting page: 625
ending page: 625
doi: 10.17358/jabm.11.2.625

Employee Development Strategy To Improve Services in Facing Bank 4.0 at Bank XYZ Region Jakarta 3
type: item
description: Background: The banking industry in the future will face increasingly complex, diverse, and ever-changing challenges. Rapid advances in information technology have ushered global society into a new era known as Industrial Revolution 4.0. In the development of digital transformation, there are challenges where the development and potential of human resources have not been balanced with adequate skills, so human resource development is an interesting topic for further research. Purpose: This study aims to analyze the internal and external factors of employee development strategy, formulate strategies for employee development, and determine the priority strategies for employee development using SWOT and QSPM. Design/methodology/approach: Based on this background, this research aims to analyze internal and external factors in employee development strategies, formulate strategies for employee development, and determine priority strategies for employee development. Next, to determine employee development strategies, researchers conducted an analysis using the SWOT method and determined priority strategies using QSPM. Finding/Result: The results of the SWOT analysis test in this research contained eight strategies. Meanwhile, the priority strategy in employee development based on the QSPM method is to increase employee competency by focusing on a self-learning culture through a digital learning platform so that they can develop new features or improve existing features on products and improve digital services and implement a culture of innovation and continuous improvement in the entire line. Conclusion: This study found employee development strategies to enhance in addressing Bank 4.0 by improving employee competencies, focusing on a self-learning culture through digital learning platforms to develop new features or improve exciting ones on products, and enhancing digital services and implementing a culture of innovation and continuous improvement across all areas. Origin…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Hary Kurniawan
creator: M. Syamsul Ma’arif
creator: Siti Jahroh
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 512
ending page: 512
doi: 10.17358/jabm.11.2.512

Influence of Brand Awareness, Brand Ambassador, on Purchase Decision Supported By Trust As The Intervening Variable on Shopee Marketplace
type: item
description: Background: Nowadays, in the era of globalization, most Indonesian people are already aware of the changes in globalization. In further developments, the internet began to be used in all fields, including business. With the development of technology like this, more and more e-commerce and marketing companies and the number of internet users are increasing in Indonesia. This research is important due to inconsistencies in previous findings, which present both positive and negative results, so researchers try to take advantage of this gap to conduct further research Purpose: The aim of this research is to determine the influence of Brand Awareness, Brand Ambassador, on Purchase Decision supported by Trust as the Intervening Variable on Shopee Marketplace Design/methodology/approach: This research determined 335 staff as the sample and implemented probability sampling processing simple random sampling methods applying Slovin Formula. The research is implementing AMOS 24 program as data analysis, and SEM AMOS approach in testing the hypothesis Findings/Result: The findings the brand awareness had a positive impact in partial towards purchase decisions. Brand ambassadors positively influence the trust, trust has an effect towards purchase decision, and brand awareness influence indirectly towards purchase decision which is mediated by trust in the Marketplace Shopee for staff of PT. XYZ Indonesia Conclusion: This study is to determine the effect of Brand Awareness, Brand Ambassador, on Purchase Decision with the support of Trust as an Intervening Variable on the Shopee Marketplace. The conclusion of the study is that Brand Awareness, Brand Ambassador have an effect on Purchase Decision with the support of Trust as an Intervening Variable on the Shopee Marketplace Originality/value (State of the art): This study makes a novel contribution by the integration of brand awareness, brand ambassadors and trust within the digital marketplace. While previous research literature r…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Bayu Kurniawan
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 525
ending page: 525
doi: 10.17358/jabm.11.2.525

Unveiling The Impact of Logistics Service Quality On Customer Satisfaction and Demographic Factors As Moderator: Indonesia Quick Commerce Perspective
type: item
description: Background: Quick commerce is one of the biggest opportunities in the COVID-19 pandemic. In Indonesia, quick commerce has increased due to the trend of purchasing groceries online. Even though shopping activities are shifted online, customers still demand a service as excellent as they would order at a physical store. Purpose: This study aims to determine the factors of logistics service quality that improve customer satisfaction and examine the demographic factors that enhance the relationship between logistics service quality and customer satisfaction. Design/methodology/approach: This study employed a survey method to achieve broad data coverage. The data analysis techniques used in this study included hierarchical regression analysis and moderated regression analysis (MRA). Finding/Results: The findings show that logistics service quality positively affects customer satisfaction for quick commerce on Java. This also indicates that age is a significant moderating variable in the relationship between logistics service quality and customer satisfaction. Conclusion: Quick commerce companies should focus on younger customer satisfaction levels. Moreover, companies can increase customer satisfaction based on several logistics service quality factors, such as arranging courier training regarding how to treat customers, providing recommendations for similar products if a particular product is not available, or ensuring that the order will arrive in the customer’s hands in a short time and safely. Originality/value (state of the art): One of the important factors that could be a competitive advantage for a company is logistics service quality; however, research related to quick commerce in an emerging economy is still limited. This research enriches studies related to customer satisfaction, logistics service quality, and demographic factors (gender, age, and income level) by analyzing the perceptions of quick commerce customers. Keywords: demographic factors, logistics s…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Gusti Ayu Made Hanny Dian Savitri
creator: Erlinda Nusron Yunus
creator: Alain Widjanarko
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 418
ending page: 418
doi: 10.17358/jabm.11.2.418

The Effect of Entrepreneurial Financing Choice Mediation: Financial Literacy on Sustainability of SMEs
type: item
description: Background: Small and Medium Enterprises have great potential but face difficulties in achieving sustainability due to limited financial literacy and entrepreneurial financing choices. Purpose: This research aims to investigate the influence of financial literacy on the sustainability of SMEs in West Sumatra and explore the mediating effect of entrepreneurial financing choice. Design/methodology/approach: This type of research is quantitative research using a survey approach. This research involved 247 SMEs and data collection was carried out through questionnaires. This hypothesis testing was carried out by structural equation modeling (SEM) using SmartPLS 4.1.3 Finding/Results: These findings indicate that financial literacy significantly positively increases the sustainability of SMEs. However, financial literacy on entrepreneurial financing choices has a significant negative impact, as well as entrepreneurial financing choices on sustainability has a significant negative impact. Apart from that, the mediating effect of entrepreneurial financing choice in influencing financial literacy on sustainability has a significant positive impact. Conclusion: This research shows that financial literacy positively influences sustainability in SMEs. Although entrepreneurial financing choice has a negative relationship with financial literacy and sustainability. However, the mediation role has a positive relationship. Originality/value (state of art): Entrepreneurial financing choice is a choice made by SMEs in seeking and obtaining funding sources, both internal and external, but SMEs have obstacles in accessing external funding. Keywords: entrepreneurial financing choice, financial literacy, SMEs, sustainability
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Rani Sintya
creator: Erni Masdupi
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 558
ending page: 558
doi: 10.17358/jabm.11.2.558

Authoritarian Leadership and Employee Job Performance: A Moderated Mediation of Job Role Clarity, Trust in Leaders and Power Distance
type: item
description: Background: Leadership is a critical factor in determining organizational success. It serves as the primary catalyst for significant changes within an organization, where leadership is defined as the art of fostering organizational alignment and stability. Purpose: This study examines the direct effect of authoritarian leadership on employee job performance. Furthermore, this study explores the moderating role of power distance and the mediating roles of job role clarity and trust in leaders. Design/methodology/approach: This study employs a quantitative survey-based design with a sample of 176 employees from water utility company in West Sumatra. The data were analyzed using structural equation modeling with partial least squares (SEM PLS). Findings/Results: The research findings show that authoritarian leadership has a negative effect on employee job performance. Furthermore, the results indicate that power distance moderates the relationship between authoritarian leadership and both job role clarity and employee job performance. The findings also reveal that job role clarity and trust in leaders mediate the effect of authoritarian leadership on employee job performance. Conclusion: The authoritarian leadership style has a negative influence on the work performance of employees at a water utility company in West Sumatera, resulting in an unhealthy impact on the company's performance. Originality/value (state of the art): This research combines the mediating influence of job role clarity and trust in leaders for the influence of authoritarian leadership on employee job performance, and the moderating effect of power distance on the influence of authoritarian leadership on job role clarity and employee job performance. Keywords: authoritarian leadership, employee job performance, job role clarity, power distance, trust in leaders
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Edilpatriz Edilpatriz
creator: Syahrizal
creator: Tika Rahma Yani Siregar
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 614
ending page: 614
doi: 10.17358/jabm.11.2.614

Green Finance Adoption: Unravelling The Behavioral Intention of Bank Employees in Batam Moderated By Internal Measures
type: item
description: Background: Banks are adapting their strategies to align with environmental sustainability through green finance. In Indonesia, green finance is gaining attention, but challenges like inadequate employee attitudes have hindered its progress towards green finance. Purpose: This research aims to understand bank employee’s behavioral intentions as promoters in implementing green finance by examining the impact of attitude, self-efficacy, subjective norms, and behavior control based on the theory of planned behavior, as well as testing whether internal measures moderate the relationship between independent and dependent variables. Design/methodology/approach: This research uses a quantitative approach with a sample of 250 bank employees in Batam, Indonesia. Data were collected via Google Forms from October 16, 2023, to March 6, 2024, and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Findings/Result: The study found that attitude, subjective norms, and behavioral control significantly impact bank employees' behavioral intentions in Batam City, while self-efficacy does not. Additionally, internal measures do not moderate the influence of attitude, self-efficacy, subjective norms, and perceived behavioral control on behavioral intention. Conclusion: This study explores how attitudes, self-efficacy, subjective norms, and perceived behavioral control influence bank employees' intentions to adopt green finance, moderated by internal measures, using the Theory of Planned Behavior. Understanding these factors can guide the banking sector in supporting the Sustainable Development Goals and achieving the 2030 Agenda. Originality/Value (State of The Art): While research on green finance in Indonesia’s banking sector is growing, studies on Batam City are limited. Given Batam's strategic economic role, understanding local banks' adoption of green finance is essential. This study explores the attitudes, behaviors, and challenges of bank employees in Bat…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Johny Budiman
creator: Angelica Vivian Chrysti
creator: Candy
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 575
ending page: 575
doi: 10.17358/jabm.11.2.575

Research Trends and Exploration of The Impact International Certification on Industry Performance: A Bibliometric Analysis
type: item
description: Background: The development of the industry, which is increasingly oriented towards increasing competitiveness and quality, is closely related to the ownership of international certification in global competition. Industries that have international certification have a good reputation for improving industrial performance from financial and operational aspects. Purpose: This study aims to analyze research trends, conceptual networks of international certification, and their impact on industrial performance. Design/Methodology/Approach : The approach used in this study is exploratory with the help of bibliometric analysis visualization using r-packages and VOSViewer software. By using various exclusion and inclusion criteria, it was found that there were 450 relevant articles from the Scopus database in the 2014-2024 range with scientific fields, namely management, economics, business, and finance. Findings/Results: The results of the analysis show that there are positive and negative relationships due to the application of international certification. In general, the application of international certification has a positive impact in increasing consumer confidence, increasing the efficiency of company operations, broader market access, improving the image and reputation of the company in the international market. On the other hand, international certification does not always have a positive impact. In some cases, certification has resulted in high costs such as audit costs, training costs, testing, and periodic maintenance costs. In addition, the negative impact of international certification will increase the company's administrative burden, orient the consumer focus on price rather than quality, and not always provide added value. Conclusion: Hopefully, this research leads to the conclusion that international certification research has prospects in the preparation of future stakeholder policies. Originality/State of art: This study fills a gap in the literature by …
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Putra Irwandi
creator: Feryanto Feryanto
creator: Anna Fariyanti
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 672
ending page: 672
doi: 10.17358/jabm.11.2.672

Factors Influencing E-Commerce Purchases of Halal Cosmetics: A UTAUT2 Approach
type: item
description: Background: The rapid growth of information technology has transformed business activities, particularly through e-commerce, which facilitates seamless transactions between producers and consumers. In Indonesia, internet penetration reached 78.19% in 2023, driving demand for halal cosmetics online and necessitating insights into consumer behavior to enhance market reach and trust. Purpose: This study identifies factors impacting consumer intentions in purchasing halal cosmetics online utilizing an extended UTAUT2 model with a Trust variable. Design/Methodology/Approach: This study utilizes a quantitative survey design to gather 260 responses from e-commerce users who purchase halal cosmetics. Structural Equation Modeling-Partial Least Squares (SEM-PLS) analyzed the relationship among variables. Findings: All performance expectancy, social influence, facilitating conditions, hedonic motivation, price value, habit, and trust are significant factors influencing the consumer intention and behavior. Among these, habits emerged as the most influential factor, indicating that habitual use is instrumental to the formation of purchasing behaviors. Conclusion: Based on these findings, it further suggests that the e-commerce platforms should put great effort into building consumer trust via robust security systems, thorough technical support, as well as personalized, fun shopping to ultimately help the halal cosmetics market to prosper. Originality/Value (State of the Art): This study incorporates Trust into the UTAUT2 model to improve understanding of strategies that will optimize halal e-commerce. Keywords: consumer behavior, e-commerce, halal cosmetics, trust, UTAUT2
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Fildza Shabrina Meta
creator: Arif Imam Suroso
creator: Asep Nurhalim
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 536
ending page: 536
doi: 10.17358/jabm.11.2.536

Beyond Digital Transformation: Digital Technology as Mediator For Strategic MSME Performance in Demak
type: item
description: Background: The rising prominence of the digital economy has heightened the need for MSMEs in Demak Regency to adopt digital technologies. However, many MSMEs face challenges in effectively utilizing these technologies to enhance their performance. This study addresses the research gap by examining the mixed results in prior studies on the impact of business strategy and technopreneurship on MSMEs' performance. Purpose: The study will investigate the key determinants of MSMEs' performance in Demak Regency and the intermediary role of digital technology. It examines how business strategy and technopreneurship, through digital technology, influence MSMEs' performance. Design/Methodology/Approach: This research adopts a quantitative method by collecting data from 109 MSME respondents in Demak Regency through convenience and non-probability sampling. The study analyzes the connections among business strategy, technopreneurship, digital technology, and MSMEs' performance using SmartPLS version 4. Finding/Result: The data suggests that business strategy and technopreneurship are positively tied to the adoption of digital technology. Business strategy significantly boosts MSMEs' performance, whereas technopreneurship, despite a positive trend, isn't statistically significant. Digital technology substantially improves performance, mediating business strategies' and technopreneurship's influence on MSME success. Conclusion: Strategic planning and innovation in technology play essential roles in promoting the adoption of digital tools and improving MSME performance. Digital technology acts as a key mediator that strengthens these relationships. As a result, MSMEs are encouraged to improve digital literacy and infrastructure, and policy support remains crucial in fostering an environment that supports digital adoption. Original/value (state of the art): This study offers new insights into the elements that influence MSMEs' performance in the digital economy, highlighting the i…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Sulistyorini
creator: Ayu Nurafni Octavia
creator: Any Setyarini
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 361
ending page: 361
doi: 10.17358/jabm.11.2.361

The Impact of Green Supply Chain Management On Sustainable Performance: Mediated By Green Supplier Integration, Green Customer Integration, and Proactive Environmental Strategy
type: item
description: Background: Indonesia is progressing toward sustainability by promoting green supply chain management (GSCM) practices among businesses. Despite their potential to improve environmental performance, farmers remain hesitant due to perceived complexity, high cost, and the need for operational adjustments. Purpose: This research investigates how green supplier integration, customer integration, and proactive environmental strategies mediate the relationship between GSCM practices and sustainable performance. The goal is to identify ways to make GSCM more accessible and advantageous for farmers. Design/Methodology/approach: The research employs a quantitative approach using Smart PLS-3, a structural equation modelling tool, to analyze the relationships between GSCM practices, integration strategies, and sustainable performance. Data were collected from farmers in Cuntel Village, Kopeng. Finding/result: The study found that GSCM does not directly influence sustainable performance but works through mediating variables. Green supplier integration is the potent mediator, followed by green customer integration and proactive environmental strategy, which enhance GSCM’s impact on sustainability. Conclusion: Collaborative efforts between suppliers, customers, and farmers, combined with forward-looking environmental strategies, can make GSCM practices more practical and effective. These approaches address the skepticism of farmers by demonstrating tangible benefits and reducing implementation complexities. Originality/value (State of the art): The research provides a unique perspective on mediating factors that bridge the gap between GSCM practices and sustainable performance. It offers actionable insights for policymakers, businesses, and farmers, aligning GSCM practices with Indonesia’s sustainable development goals. Keywords: green supply chain management, sustainable performance, green supplier integration, green customer integration, proactive environmental strategy
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Bramadi Theodorus Wijaya
creator: Gede Ariadi
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 442
ending page: 442
doi: 10.17358/jabm.11.2.442

Effects of Financial Literacy and Self-Efficacy On Risky Credit Behavior of Gen-Z
type: item
description: Background: The rise of digital technology has driven the growth of financial services like Paylater, enabling instant purchases with deferred payments. This has shifted financial habits, especially among Generation Z, who are more vulnerable to risky credit behavior. Therefore, understanding factors such as financial literacy and financial self-efficacy is essential to encourage responsible credit use. Purpose: The research focuses on analyzing the influence of financial literacy and financial self-efficacy on risky credit behavior among Generation Z in Indonesia. Design/methodology/approach: The study employs a quantitative research approach, utilizing a survey method to collect primary data from 141 Generation Z respondents in Indonesia who use online consumer credit services. The questionnaire assesses financial literacy, financial self-efficacy, and risky credit behavior. The collected data is analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) to evaluate the relationships between financial literacy, financial self-efficacy, and risky credit behavior. Findings/Results: The study reveals that financial literacy significantly affects risky credit behavior. Furthermore, financial self-efficacy serves as a mediating variable, strengthening the influence of financial literacy on responsible credit management. Specifically, the results indicate that higher financial literacy leads to improved financial self-efficacy, and increased financial literacy reduces risky credit behavior. Financial self-efficacy directly decreases risky credit behavior, and financial self-efficacy successfully moderates the relationship between financial literacy and risky credit behavior, reinforcing responsible credit decisions. These findings highlight the importance of both financial knowledge and confidence in reducing credit risks among Generation Z consumers. Conclusion: This study confirms that financial literacy and financial self-efficacy play critical roles…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Amanda Fortuna Arum Sekarlaras
creator: Hermanto Siregar
creator: Nur Hasanah
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 468
ending page: 468
doi: 10.17358/jabm.11.2.468

Simulation-Based Enhancement of Warehouse Layout and Inventory Control in An Indonesian Pharmaceutical Manufacturer
type: item
description: Background: PT X, a pharmaceutical manufacturer in Indonesia, faces challenges in inventory management due to the lack of an optimal reorder system. This problem leads to overstock and high costs. Additionally, disorganized warehouse arrangements for packaging materials complicate retrieval and prolong order-picking times. Purpose: This study aims to optimize inventory management and improve warehouse layout to reduce costs and enhance operational efficiency. Design/methodology/approach: Inventory optimization was achieved using a two-pronged approach. The probabilistic Economic Order Quantity (EOQ) method was applied for items classified as Category A, while a periodic review method was used for items in Categories B and C. ABC analysis and demand forecasting informed the reorder quantities. A class-based storage system was implemented to improve warehouse layout, grouping packaging materials by type and organizing them sequentially according to ABC classification. Simulations in Promodel 6.0 compared warehouse conditions before and after improvements. Findings/Results: The optimized inventory system reduced total costs by 0.66%, from IDR26,809,071,104.17 to IDR26,630,856,055. The improved warehouse layout decreased order-picking time by 21.9%, from 19.14 minutes to 14.95 minutes, and reduced movement distances by 21.9%, from 1,469.97 meters to 1,148.03 meters. Conclusion: Integrating inventory optimization using a probabilistic EOQ and periodic review system with a class-based storage layout effectively reduces costs and enhances productivity in warehouse management. According to the ABC classification, the sequential arrangement significantly improves order-picking efficiency by reducing movement distances and time. Originality/Value (State of the Art): This study offers a novel combination of probabilistic EOQ, periodic review, and class-based storage, validated through simulation, to address inventory and warehouse management challenges in the pharmaceutical in…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Indri Hapsari
creator: Jerry Agus Arlianto
creator: Peter Santoso
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 457
ending page: 457
doi: 10.17358/jabm.11.2.457

Antecedent and Consequence Analysis of Investor Behavior Variables in Retail Shares on The Indonesian Stock Exchange
type: item
description: Background: The Indonesia Stock Exchange (IDX) over the last four years (2019-2022) shows an average increase in the number of investors of 60.91%. However, this did not significantly impact market capitalization, which grew 9.86%, and the average growth of the Jakarta Composite Index, which was only 3.03% over the last four years. The data is very interesting to analyze further regarding investor behavior in investing in the stock market. Purpose: This research aims to analyze the influence of financial knowledge, investment experience, information media, and social interaction on retail investor behavior and the influence of retail investor behavior on investment decisions. Design/methodology/approach: Research data was taken from 292 stock investors, using a purposive sampling technique. Data processing and analysis use Structural Equation Modeling (SEM) with Smart PLS 3.2.9. Finding/Result: The research results show that financial knowledge and information media do not have a significant effect on retail investor behavior. Investment experience and social interaction have a positive and significant effect on retail investor behavior. Retail investor behavior has a significant influence on investment decisions. Other findings show that investor behavior cannot mediate the relationship between the variables of financial knowledge, investment experience, information media, and social interaction on investment decisions. Conclusion: Financial knowledge and media information are no longer the basis of investor behavior, both of which have been replaced by more subjective factors, namely investment experience and social interaction. Investor behavior is also unable to mediate the relationship between the four variables and investment decisions. Originality/value (State of the art): This study is to investigates the relationship between fundamental aspects and subjective aspects on retail investor behavior and the influence of investor behavior on investment decisions,…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
subject: United Arab Emirates
  topic: category
creator: Wisnu Yuwono
creator: Yosep Deki Antalius
creator: Mukdad Ibrahim
creator: Edy Yulianto Putra
creator: Dewi Khornida Marheni
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 391
ending page: 391
doi: 10.17358/jabm.11.2.391

Optimizing Vocational Teacher Performance Through Sustainable Management
type: item
description: Background: Creating graduates who have tall significance to the requirements of the work showcase, can proceed to higher education, and are able to make employments through business, is the most commitment of the establishment and school group. Endeavors to overcome deterrents in accomplishing these objectives must be overcome with different focused on and modified breakthroughs by realizing the vision, mission, objectives, and areas of work that have been sought after based on the conditions and potential they have. Clarifying its role in progressing human asset advancement, preparing teachers with fundamental abilities and information to realize the SDGs, and building compelling, responsible, and comprehensive instructive. Purpose: This study seeks to examine and evaluate the influence of the relationship between the Influence of Transformational Leadership, Compensation, and Organizational Culture on Teacher Performance in Moderating Job Satisfaction Design/methodology/approach: The sampling technique uses saturated samples, which are taken from the entire population The information used is essential information collected employing a survey disseminated to 124 changeless establishment teachers. The analysis method uses the Structural Positive and Partial Least Square Equation Model (SEM). Findings/Results: Transformational leadership encompasses a positive but inconsequential impact on teacher performance, organizational culture, compensation, and job satisfaction have a noteworthy positive impact on teacher performance. Job satisfaction can moderate some of of the compensation on teacher performance. Job satisfaction can moderate the effect of transformational leadership on teacher performance as a predictor. And job satisfaction can moderate some of the effect of organizational culture on teacher performance. Conclusion: Organizations have to be take steps to decrease the state of mind of teachers who are not ideal in looking at the authority side of this scho…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Tine Yuliantini
creator: Mochamad Soelton
creator: Eri Marlapa
creator: Paijan Paijan
creator: Martarina Indah
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 600
ending page: 600
doi: 10.17358/jabm.11.2.600

Determinants of Interest and Intention To Donate Cash Waqf or Through Money on The Super App Berkahwakaf.Id
type: item
description: Background: Cash waqf and waqf through money is an unfamiliar concept in donation activities in Indonesia. Cash waqf possesses a sustainable nature, as the endowed assets are preserved and managed to generate ongoing benefits across generations. This sustainability is ensured by the obligation of the nazhir to safeguard the waqf assets from loss or damage, thereby maintaining their long-term impact. Purposes: This research aims to explore public interest and intention in cash waqf and analyze the factors influencing the community's interest and intention toward cash waqf. Design/methodology/approach: The statistical method employed is descriptive analysis and structural equation modeling with partial least squares (SEM-PLS), using tool Smart PLS version 4 with 70 respondents. The respondent category in this study is muslim or Muslimah, has ever performed monetary waqf, and is at least 17 years old. Findings/Result: The analysis reveals that the respondent living or working in Jakarta prioritizes engaging in waqf through money, followed by cash waqf. Statistical test results indicate that performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, price value, habit, and waqf literacy all have a positive and significant effect on behavioral intention. Conclusion: The results of the descriptive analysis show that respondents living or working in Jakarta are more interested in donating waqf through money compared to cash waqf. The waqf literacy index is 72.81% (moderate), the basic understanding of waqf is 47.83%, and the advanced understanding of waqf is 24.98%. The statistical test results indicate that performance expectations, effort expectations, social influence, facilitating conditions, hedonic motivation, price value, habits, and waqf literacy all have a positive and significant impact on behavioral intention. Originality/value (State of the art): The state of the art in this study is the use of the UTAUT2 variable,…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Muhamad Neko Maulana
creator: Hermanto Siregar
creator: Imam Teguh Saptono
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 375
ending page: 375
doi: 10.17358/jabm.11.2.375

Unlocking Job Performance: How Servant Leadership, Psychological Safety, and Organizational Justice Drive Success Through Organizational Trust
type: item
description: Background: In Surabaya's competitive MSME market, employee performance is essential to the success of the company. Resource limitations, high employee turnover, and the requirement for flexible tactics in ever-changing markets are some of the difficulties faced by MSMEs. Servant leadership, which emphasises the growth and well-being of employees, has become a crucial strategy. Building psychological safety, organisational fairness, and trust is crucial for promoting good performance because they create an atmosphere where workers feel appreciated and inspired to give their all. Purpose: The purpose of this study is to examine and assess how organisational justice, psychological safety, and servant leadership affect worker performance in MSMEs in Surabaya. It also looks at how organisational trust functions as a mediator in these connections, offering insights into how these elements work together to affect employee performance. Design/methodology/approach: The SEM-PLS methodology is used in this quantitative study to investigate the correlations between the pertinent variables. 110 MSMEs in Surabaya, Indonesia, were the subject of the study, which used an online questionnaire to gather data. Findings/Result: According to this study, job performance is greatly impacted by organisational justice, psychological safety, and servant leadership, with organisational trust serving as a mediating factor. In particular, organisational justice and psychological safety boost performance by promoting trust, whereas servant leadership improves job performance by establishing organisational trust. To mediate these connections, trust is essential. Conclusion: The conclusion highlights how job performance in MSMEs may be greatly improved by cultivating organisational trust through organisational justice, psychological safety, and servant leadership. When paired with a fair and psychologically secure workplace, servant leadership techniques that support staff growth increase organis…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
subject: Pakistan
  topic: category
subject: Egypt
  topic: category
subject: Iraq
  topic: category
creator: Nurul Badriyah
creator: Abu Muna Almaududi Ausat
creator: Muhammad Aqib Shafiq
creator: Doaa Wafik
creator: Mohammed Mudher Mazil
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 404
ending page: 404
doi: 10.17358/jabm.11.2.404

Social Capital and Performance of SMEs: The Mediating Role of Risk-Taking
type: item
description: Background: Small and Medium Enterprises (SMEs) are necessary for the Indonesian economy, including SMEs in West Sumatra. They still face various challenges, such as unstable performance and a lack of skills in analyzing risk-taking. A superior business has strategic resources. Resources that can be relied on to achieve stable performance are unique and difficult to imitate. Purpose: The study aims to assess the pertinence of the measurement model with the data and analyze the influence of risk-taking in mediating the nexus of social capital and performance. Design/methodology/approach: Data were collected from 254 managers or owners of SMEs in tourism and the creative economy in West Sumatra. This study employed SEM-AMOS to test the research hypothesis and model. Finding/Results: The results show that the hypothesized measurement model is valid and significant. Social capital is a significant determinant of SMEs' performance and risk-taking. However, risk-taking as an intervening variable of social capital and performance could not be approved in this study. Conclusion: This study concludes that related parties need to pay attention to non-physical resources such as their social capital, which indicates how they have trust, networking, and values that would contribute to the SMEs’ performance. Originality/value (state of art): Previous studies on the determinants of SMEs’ performance have only focused on financial/physical resources but have not considered intangible resources, such as social capital and risk-taking. Keywords: risk-taking, social capital, performance, SMEs, SEM-AMOS
subject: Articles
  topic: section
subject: Malaysia
  topic: category
subject: Indonesia
  topic: category
creator: Erni Masdupi
creator: Rizuwan Abu Karim
creator: Rosyeni Rasyid
creator: Ilham Thaib
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 431
ending page: 431
doi: 10.17358/jabm.11.2.431

Digitalization and Economic Growth: Business Strategies in The Asean Market
type: item
description: Background: The increasing adoption of digital technologies has initiated a fundamental restructuring of economic landscapes worldwide, including ASEAN. The diffusion of mobile connectivity and expanded internet accessibility has not only reinforced market synthesis but also fostered technical innovation and productivity improvement. Purpose: This study examines the impact of digitalization, measured by mobile subscription and internet users, on economic growth in ASEAN countries. Design/methodology/approach: Utilizing a panel dataset comprising 10 ASEAN member countries from 2010 to 2022, this approach facilitated the assessment of the relationship between digitalization and GDP per capita and other control variables, namely trade openness, investment, and inflation. Findings/Results: The analysis indicates a statistically significant positive correlation between mobile subscriptions and internet users to GDP per capita, underscoring the crucial role of digital connectivity in fostering economic efficiency, market expansion, and innovation. Furthermore, trade openness demonstrates a beneficial effect on economic growth. Conversely, inflation demonstrates a significant negative impact on growth. Investment demonstrates no substantial effect, indicating variations in investment quality and distribution among ASEAN nations. Conclusion: The findings of this study emphasize the pivotal role of digitalization, and particularly internet penetration, in enhancing economic performance. These findings highlight the need for focused investments in telecommunications infrastructure in order to successfully promote innovation and productivity growth throughout the area. Originality/value (State of the art): This study contributes to the existing literature by integrating business perspective to offer novel insights into the interplay between digitalization, trade, and economic performance. The findings provide valuable implication for both policymakers and business leaders. Key…
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Sendy Watazawwadu’ Ilmi
creator: Fuad Wahdan Muhibuddin
creator: Alfa Chasanah
creator: Tanti Novianti
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 486
ending page: 486
doi: 10.17358/jabm.11.2.486

The Influence of Working Capital Management, Financial Charges, and Macroeconomics On Profitability in The Building Construction Sub-Sector
type: item
description: Background: Efficient working capital management is critical for building construction companies. Inadequate management can lead to operational inefficiencies, elevated financial charges, and reduced profitability. The stability of the national economy can also influence corporate performance. Purpose: This study aims to analyze the impact of working capital management, financial charges, and macroeconomic factors on the profitability of building construction sub-sectors. Design/methodology/approach: This study utilizes quarterly financial report data from ten construction companies listed on the Indonesia Stock Exchange (IDX) from 2015 to 2023. Macroeconomic data is obtained from the Badan Pusat Statistik and Bank Indonesia. The data is analyzed using descriptive statistics, comparative testing, and panel data regression. Findings/Results: Descriptive statistics indicate a fluctuating trend during the observation period, with days of sales outstanding dominating cash conversion cycle. Comparative tests reveal significant differences in working capital management, interest coverage ratio, and profitability before and during COVID-19. The panel data regression results indicate that days of inventory outstanding, days of payable outstanding, debt to equity ratio, working capital interest rates, construction GDP growth, and sales growth all have significant effects on profitability. Originality/value (State of the art): Thus, it can be concluded that the manager of building construction companies must give significant attention to the management of accounts payable and liabilities to enhance profitability. Keywords: building construction, financial charges, macroeconomics, profitability, working capital management
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Andina Nuraini Ginoga
creator: Nimmi Zulbainarni
creator: Trias Andati
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 499
ending page: 499
doi: 10.17358/jabm.11.2.499

Strategy To Increase Productivity of The Perisai Agency System As Community Social Security
type: item
description: Background: The implementation of a community empowerment program, which involves external mobilizing agents or perisai, is anticipated to serve as a remedy for increasing participation in informal workers/ non-wage recipient workers (BPU). Nevertheless, the procedure of obtaining membership in the informal sector demonstrates erratic expansion of individuals who get non-wage benefits from BPJS Employment. Purpose: This study examines the factors that influence productivity and formulates strategies to enhance the productivity of perisai agents. Design/methodology/approach: This study adopts a quantitative causal approach, using Structural Equation Modelling (SEM) assisted by the Smart PLS statistical method (PLS-SEM) Findings/Results: The analytical findings demonstrate that the productivity of the Perisai agency system is positively and significantly influenced by four factors: organizational culture, work motivation, job satisfaction, and organizational commitment. Work motivation has the greatest indicator value and has a positive impact on increasing the productivity of Perisai agents. Conclusion: Job satisfaction within the perisai agency system exhibits the highest indicator value and significantly influences the enhancement of work productivity. Job satisfaction fosters a profound sense of trust, promoting enhanced work behavior via dedication to becoming perisai members and optimally contributing to the expansion of social security protection for informal workers. Originality/value (state of the art): BPJS Employment utilizes four criteria that directly impact production, chosen specifically to align with the company's requirements. The utilization of the PLS-SEM approach is regarded as more efficient due to its ability to reduce company expenses. Keywords: agents, influence productivity, employment, perisai agency, BPJS employment
subject: Articles
  topic: section
subject: Indonesia
  topic: category
creator: Ardi Rifai
creator: Alm. Idqan Fahmi
creator: Yudha Heryawan Asnawi
creator: Suhendi Suhendi
rights: Copyright (c) 2025 Jurnal Aplikasi Bisnis dan Manajemen (JABM)
date: 2025-05-31
publication date: 2025-05-31
starting page: 547
ending page: 547
doi: 10.17358/jabm.11.2.547