Kaniawati, Keni, Andhi Sukma, and Desy Oktaviani. “Building Competitive Advantage Through Trust, Innovation, and Customer Loyalty in E-Business”. Jurnal Aplikasi Bisnis dan Manajemen 12, no. 1 (January 31, 2026): 220. Accessed March 27, 2026. https://journal.ipb.ac.id/jabm/article/view/64294.