[1]
L. I. Khairi and E. R. Cahyadi, “Pengaruh Logistics Service Quality Terhadap Customer Satisfaction dan Customer Loyalty Pada Pengguna JNE dan J&T Express di Jabodetabek : The Effect of Logistics Service Quality on Customer Satisfaction and Customer Loyalty on JNE And J&T Express Users in Jabodetabek”, jabm, vol. 9, no. 2, p. 671, May 2023, doi: 10.17358/jabm.9.2.671.