SETYADI, Endang; SUHARDJO, Budi; SUMARWAN, Ujang. The Impact of Customer Online Word of Mouth on Building Trust and Loyalty at Latika Beauty Care. Jurnal Aplikasi Bisnis dan Manajemen, [S. l.], v. 12, n. 1, p. 115, 2026. DOI: 10.17358/jabm.12.1.115. Disponível em: https://journal.ipb.ac.id/jabm/article/view/71646. Acesso em: 16 aug. 2026.