SHALIHATI, Fithriyyah; SUMARWAN, Ujang; HARTOYO, Hartoyo; YULIATI, Lilik Noor. Simulating Competing Customer Relationship Management (CRM) Models: A PLS-SEM Approach To Identifying The Best-Fit Model For Alumni Contribution in Higher Education. Jurnal Aplikasi Bisnis dan Manajemen, [S. l.], v. 11, n. 3, p. 1024, 2025. DOI: 10.17358/jabm.11.3.1024. Disponível em: https://journal.ipb.ac.id/jabm/article/view/64549. Acesso em: 29 dec. 2025.