FAUZI, Humam; BAGA, Lukman M.; TARYANA, Asep. Strategies to Enhance The Resilience and Service Performance of Frontline Employees of PT Bank XYZ Makassar Regional Office. Jurnal Aplikasi Bisnis dan Manajemen, [S. l.], v. 9, n. 1, p. 36, 2023. DOI: 10.17358/jabm.9.1.36. Disponível em: https://journal.ipb.ac.id/jabm/article/view/41558. Acesso em: 13 jan. 2026.