Wahyudin, Raden, Silvana RTine, and Wina Erwina. “Tingkat Kepuasan Pemustaka Terhadap Mutu Pelayanan Perpustakaan Berbasis Sistem Manajemen Mutu ISO 9001:2008”. Jurnal Pustakawan Indonesia 12, no. 2 (March 28, 2016). Accessed November 22, 2024. https://journal.ipb.ac.id/index.php/jpi/article/view/11494.