FirmansahM., and FewidartoP. D. “Analisis Penerapan Prinsip Critical Non-Essentials Pada Astra Honda Authorized Service Station (AHASS) Di Kota Bogor”. Jurnal Manajemen Dan Organisasi, Vol. 5, no. 2, May 2016, pp. 167-81, doi:10.29244/jmo.v5i2.12164.