GultomW.S.T., YuliatiL.N. and DjoharS. 2016. PENGARUH SERVICE QUALITY, PRODUCT QUALITY DAN PERCEIVED VALUE TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN INDUSTRI KAYU PERHUTANI. Jurnal Manajemen & Agribisnis. 13, 2 (Jul. 2016), 109. DOI:https://doi.org/10.17358/jma.13.2.109.