PERANCANGAN BALANCED SCORECARD UNTUK PENGEMBANGAN STRATEGI DI SEAMEO BIOTROP
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Accepted
15 September 2014
Published
15 September 2014
Abstract
ABSTRACT
The objectives of the research were 1) Outlining the vision, mission, and strategy of SEAMEO into strategic objectives in four perspectives of the Balanced Scorecard, 2) Determining KPIs, targets, strategic initiatives, and strategy map which can be implemented by Seameo Biotrop , 3) Designing a causal relationship of the strategic objectives through strategic map, and 4) Formulating managerial implications for Seameo Biotrop. The result showed that in the financial perspective four key indicators were identified, in the customer perspective five key indicators were identified, and both in the internal business process and the learning and growth perspective three key indicators were identified. In the financial perspective, amount of funding received from the Government shows the highest contribution to the institution's performance, meanwhile in the customer perspective, number of regular/new research/program conducted in collaboration with academia, research and development organizations, and other related industries shows the highest contribution to institution's performance. In the internal business process perspective, number of MOU signed and implemented shows the highest contribution to the institution’s performance, and in the growth and learning perspective, ratio of labor productivity shows the highest contribution to the institution's performance.
Keywords: seameo biotrop, balanced scorecard, KPI
ABSTRAK
Tujuan dari penelitian ini adalah 1) menguraikan visi, misi, dan strategi Seameo menjadi tujuan strategis dalam empat perspektif Balanced Scorecard, 2) menentukan KPI, target, inisiatif strategis, dan peta strategi yang dapat diterapkan oleh Seameo Biotrop, 3) merancang hubungan sebab akibat dari tujuan strategis melalui peta strategis, dan 4) merumuskan implikasi manajerial untuk Seameo Biotrop. Metode analisis data yang digunakan adalah Balanced Scorecard dan Key Performance Indicator. Hasil penelitian menunjukkan bahwa dalam perspektif keuangan terdapat empat indikator utama yang diidentifikasi, dalam perspektif pelanggan lima indikator utama diidentifikasi, dan baik dalam perspektif proses bisnis internal serta perspektif pembelajaran dan pertumbuhan masing-masing terdapat tiga indikator utama yang diidentifikasi. Dalam perspektif keuangan, jumlah dana yang diterima dari Pemerintah menunjukkan kontribusi tertinggi terhadap kinerja lembaga, sedangkan pada perspektif pelanggan, jumlah penelitian/program reguler/baru yang dilakukan bekerja sama dengan organisasi akademisi, penelitian dan pengembangan, dan industri terkait lainnya menunjukkan kontribusi tertinggi terhadap kinerja lembaga. Pada perspektif proses bisnis internal, MOU yang ditandatangani dan diimplementasikan menunjukkan kontribusi tertinggi terhadap kinerja lembaga tersebut, dan perspektif pertumbuhan dan pembelajaran, rasio produktivitas tenaga kerja menunjukkan kontribusi tertinggi terhadap kinerja lembaga.
Kata kunci: seameo biotrop , balanced scorecard, KPI
The objectives of the research were 1) Outlining the vision, mission, and strategy of SEAMEO into strategic objectives in four perspectives of the Balanced Scorecard, 2) Determining KPIs, targets, strategic initiatives, and strategy map which can be implemented by Seameo Biotrop , 3) Designing a causal relationship of the strategic objectives through strategic map, and 4) Formulating managerial implications for Seameo Biotrop. The result showed that in the financial perspective four key indicators were identified, in the customer perspective five key indicators were identified, and both in the internal business process and the learning and growth perspective three key indicators were identified. In the financial perspective, amount of funding received from the Government shows the highest contribution to the institution's performance, meanwhile in the customer perspective, number of regular/new research/program conducted in collaboration with academia, research and development organizations, and other related industries shows the highest contribution to institution's performance. In the internal business process perspective, number of MOU signed and implemented shows the highest contribution to the institution’s performance, and in the growth and learning perspective, ratio of labor productivity shows the highest contribution to the institution's performance.
Keywords: seameo biotrop, balanced scorecard, KPI
ABSTRAK
Tujuan dari penelitian ini adalah 1) menguraikan visi, misi, dan strategi Seameo menjadi tujuan strategis dalam empat perspektif Balanced Scorecard, 2) menentukan KPI, target, inisiatif strategis, dan peta strategi yang dapat diterapkan oleh Seameo Biotrop, 3) merancang hubungan sebab akibat dari tujuan strategis melalui peta strategis, dan 4) merumuskan implikasi manajerial untuk Seameo Biotrop. Metode analisis data yang digunakan adalah Balanced Scorecard dan Key Performance Indicator. Hasil penelitian menunjukkan bahwa dalam perspektif keuangan terdapat empat indikator utama yang diidentifikasi, dalam perspektif pelanggan lima indikator utama diidentifikasi, dan baik dalam perspektif proses bisnis internal serta perspektif pembelajaran dan pertumbuhan masing-masing terdapat tiga indikator utama yang diidentifikasi. Dalam perspektif keuangan, jumlah dana yang diterima dari Pemerintah menunjukkan kontribusi tertinggi terhadap kinerja lembaga, sedangkan pada perspektif pelanggan, jumlah penelitian/program reguler/baru yang dilakukan bekerja sama dengan organisasi akademisi, penelitian dan pengembangan, dan industri terkait lainnya menunjukkan kontribusi tertinggi terhadap kinerja lembaga. Pada perspektif proses bisnis internal, MOU yang ditandatangani dan diimplementasikan menunjukkan kontribusi tertinggi terhadap kinerja lembaga tersebut, dan perspektif pertumbuhan dan pembelajaran, rasio produktivitas tenaga kerja menunjukkan kontribusi tertinggi terhadap kinerja lembaga.
Kata kunci: seameo biotrop , balanced scorecard, KPI
Authors
SuryaniD., SyariefR., & SurosoA. I. (2014). PERANCANGAN BALANCED SCORECARD UNTUK PENGEMBANGAN STRATEGI DI SEAMEO BIOTROP. Jurnal Manajemen & Agribisnis, 11(1), 33-40. https://doi.org/10.17358/jma.11.1.33-40
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