Maziriri E.T., Chuchu T. and Rukuni T.F. 2023. An Empirical Appraisal of Electronic Service Quality, Customer Satisfaction and Behavioral Intentions within Online Shopping in South Africa. Journal of Consumer Sciences. 8, 3 (Nov. 2023), 234-256. DOI:https://doi.org/10.29244/jcs.8.3.234-256.