SumartaRenaldus Iwan, Maun Jamaludin, and SudirmanIman. “Enhancing Patient Loyalty Through Operational Strategies and Service Quality: The Impact of Patient Satisfaction on Company Revenue”. Jurnal Aplikasi Bisnis dan Manajemen (JABM) 11, no. 1 (January 22, 2025): 203. Accessed January 22, 2025. https://journal.ipb.ac.id/index.php/jabm/article/view/55457.