Zainal, M. I., Kurnia, W. I., Arifin, K. and Siman, S. (2021) “ANALYSIS ON THE TOTAL QUALITY MANAGEMENT (TQM) PRACTICES TOWARDS BUSINESS PERFORMANCE; A CASE STUDY”, Jurnal Aplikasi Bisnis dan Manajemen (JABM), 7(2), p. 306. doi: 10.17358/jabm.7.2.306.