KabanReny Fitriana. 2020. “HUBUNGAN ANTARA KEPUASAN NASABAH DENGAN POST PURCHASE BEHAVIOR STUDI EMPIRIS DI BSM DEPOK: CORRELATION BETWEEN CUSTOMER SATISFACTION WITH POST PURCHASE BEHAVIOUR: EMPIRICAL STUDY IN BSM DEPOK”. Jurnal Aplikasi Bisnis Dan Manajemen (JABM) 6 (1), 63. https://doi.org/10.17358/jabm.6.1.63.