Kwartama, Agung, Samiyono, and Victoria Abosede Orgunsanya. “The The Role of Agencies and Strategy Innovation on Regular Customers at PT. XZY Branch of Ben Line Shipping ”. Indonesian Journal of Business and Entrepreneurship 11, no. 2 (May 31, 2025): 419. Accessed December 28, 2025. https://journal.ipb.ac.id/ijbe/article/view/63455.