KESUMAHATI, Erilia; JAYA, Pendi Putra; YUWONO, Wisnu. Building Customer Trust and Experience through Marketing Factors: Evidence from International Personal Shopper Services in Batam. Indonesian Journal of Business and Entrepreneurship, [S. l.], v. 12, n. 3, p. 582, 2026. DOI: 10.17358/ijbe.12.3.582. Disponível em: https://journal.ipb.ac.id/ijbe/article/view/73711. Acesso em: 28 oct. 2026.