CEMPAKA, Annisa Giwang; HADIPRAWOTO, Triana Rahajeng. The Influence of Chatbot Information Systems on Customer Experience and Social Media Engagement in Marketplaces. Indonesian Journal of Business and Entrepreneurship, [S. l.], v. 11, n. 1, p. 16, 2025. DOI: 10.17358/ijbe.11.1.16. Disponível em: https://journal.ipb.ac.id/ijbe/article/view/55762. Acesso em: 24 dec. 2025.