PRASETYO, Andrie; HARTOYO, Hartoyo; TINAPRILA, Netti. BEHAVIOR ANALYSIS OF CONSUMER COMPLAINT. Indonesian Journal of Business and Entrepreneurship, [S. l.], v. 2, n. 2, p. 101, 2016. DOI: 10.17358/ijbe.2.2.101. Disponível em: https://journal.ipb.ac.id/ijbe/article/view/13056. Acesso em: 13 jan. 2026.