FIKRI, Hafiz; SHALIHATI, Fithriyyah; WATAZAWWADU’ILMI, Sendy. Service Quality and User Satisfaction of Jaklingko Mikrotrans: Evidence From Jakarta’s Public Transport System. Business Review and Case Studies, [S. l.], v. 6, n. 3, p. 470, 2025. DOI: 10.17358/brcs.6.3.470. Disponível em: https://journal.ipb.ac.id/brcs/article/view/68204. Acesso em: 9 jan. 2026.